Find the Right MR Partner

Located on Boston's beautiful waterfront, Focus On Boston offers three spacious conference rooms with luxurious client lounges as well as an IDI suite. We provide unmatched recruiting in the Northeast with an extensive and diverse database that is continually updated and expanded. We have state-of-the-art audio/visual equipment and are proud to be a member of the FocusVision Network. Our Boston location is adjacent to the four-star Boston Harbor Hotel with special rates. Our show rates are among the best in the industry!

Founded in 1996 specializing in Hispanic qualitative research and strategic planning, the firm has evolved over the years to include multicultural as well as quantitative research. Methodologies include: in-person, telephone, online and mobile: focus groups, triads, dyads, individual in-depth interviews, ethnographies (in-homes and shop-alongs) and quant/qual with dialers. Over the years we have established a network of independent local recruiters in the primary Hispanic markets who constantly revitalize their databases to assure the participation of quality respondents. We provide full service or à la carte research services as well as recruiting of participants for other research firms.  Most projects are in the areas of positioning and concept development, advertising and copy testing, attitude and usage, new products, packaging and segmentation studies. After 30 years in business, we have experience in almost all product and service categories. The partners – Beatriz, a psychologist, and Guy, a seasoned marketing, advertising and research professional – each have experience working in the U.S., Mexico, the Caribbean, Central and South America. Both are bilingual and moderate in Spanish and English. Combined areas of expertise and option of female or male moderator enable us to better uncover consumer insights and provide value-adding actionable recommendations. We guarantee the quality of our work because the partners personally execute every project from beginning to end.

Focus Groups of Cleveland is the only up-scale, centrally-located facility in greater Cleveland. With over 6,000 square feet of comfort and top technology, our full-service facility offers first-rate recruiting, an exceptional database and moderator reports to target your needs exactly. Our videoconferencing is available in a wide variety of locations that can include close-ups and client viewing as well. Focus Groups of Cleveland is not only "Top Rated" by the Impulse Survey, but has also earned the highest rating among all top-rated facilities in Cleveland for 2015!

Focus Forward supports global field teams and researchers with nationwide U.S. qualitative recruitment to virtual places and in person spaces, best in class transcripts and speech to text solutions, rapid incentive processing, proprietary online panel, survey programming and open end coding. Let Focus Forward be your one-stop service for field support, from recruiting all the way through to incentive processing.

Committed to the compliance of best practices in research standards, Focus Crossroads is ISO-2025:2019-certified and offers a full range of qualitative services. Focus Crossroads specializes in recruiting hard-to-reach audiences, with a particular strength in securing B2B and health care professionals. Located in East Rutherford, N.J., Focus Crossroads boasts one of Northern New Jersey's top-rated facilities with access to consumer, B2B and medical audiences to match any target. Our modern facility in the NYC metro area has three spacious rooms: two traditional rooms (one XL) and one living room setting, each with comfortable viewing, dedicated client lounges and the latest technology to address your qualitative research goals. We also offer extensive methodological qualitative solutions, global recruitment and facilitation.

Prestigious facility located in downtown Chicago, just steps from North Michigan Avenue. Four luxurious suites with spacious group rooms, tiered observation rooms with floor-to-ceiling mirrors, comfortable client lounges, massage chairs, zoned temperature/volume controls and closed-circuit viewing. Large all-purpose room for audience, juries and classroom needs. Living-room setup is available. Expert recruiting for business, medical and consumer studies. An experienced project management to meet all of your research needs.

Fletcher Knight is a leading global brand strategy and innovation consultancy specializing in consumer insight, brand design, innovation strategy, segmentation and positioning. Founded in 2001, we partner with leading global brands to drive category growth through end-to-end strategic and creative services.Our expertise spans diverse sectors including food and beverage, personal care, retail, beauty, health and wellness, technology and education. Using a brand-centric, design thinking approach, we help companies uncover consumer motivations and develop breakthrough concepts and innovation pipelines that lead to market-winning brand experiences.We excel across the innovation stage-gate process – from upfront consumer strategy and segmentation to new product development, brand positioning and go-to-market execution. With deep expertise in trend analysis, foresight and behavioral insights, Fletcher Knight enables smarter decisions and bolder brand futures.Let’s collaborate to turn insight into impact and co-create your next brand breakthrough.

FK LiveLabs, the agile market research division of Fletcher Knight, delivers fast, flexible and future-focused quantitative and qualitative research for global brands. We connect with consumers, patients, professionals, influencers and key opinion leaders (KOLs) through immersive, tech-enabled research methodologies.With over 20 years of experience, we power strategic decision-making through a full suite of agile research tools, including:Rapid concept testing and in-context feedback loopsAttitudes and usage (A&U) studiesSegmentation and journey mappingBrand health and equity trackingMobile ethnography, co-creation labs, and discrete choice/conjoint testingOur research is built to uncover not just the "what" but the "why” – delivering actionable insights that drive brand strategy, innovation, messaging and design. We manage everything from study design to fieldwork, data analytics, storytelling and activation-ready reporting – at pace and scale.Why FK LiveLabs?We designed FK LiveLabs for strategists and brand creators who demand more than generic research. Our agile insights model helps brands iterate and optimize concepts quickly, launch smarter and reduce go-to-market risk.We adhere to MRA, ESOMAR and GDPR standards, with rigorous quality control and global reach. Whether it’s a fast brand health dip or an end-to-end segmentation study, FK LiveLabs brings the speed, rigor and creativity needed to elevate insight into foresight.

Delivering Competitive Edge, powered by Humans, Culture and DataFirefish are an award-winning, full-service insight consultancy that combine an instinctive understanding of Human Behavior, a deeply immersive view of Culture, and elegantly clear Data Science to answer our clients’ business and brand questions. Brought together with years of strategy experience, we deliver a fuller, clearer picture that gives you the Competitive Edge you need to succeed. Taking a bespoke approach to all we do, we use AI and technology, augmented by smart humans, to give you cut through faster, with our clarity of thought and advice delivering direction with confidence.We do this for some of the world's biggest brands and businesses from our offices in New York, Los Angeles & London, supported by our hand-picked global partner network.We also regularly partner with our sister agency, The Pineapple Lounge, who specialize in all aspects of next-generation youth and family, around the world.Our Centers of Excellence focus on an intricate understanding of the human experience, bringing it to the heart of decision making, by connecting it to business strategy.Audience Strategy Bringing all aspects of your audiences - potential, existing or lapsed - to the core of your business for all manner of stakeholders. Brought to life in clear and impactful ways that inspire action. We also have a particular expertise in helping clients understand, and better serve, the more underrepresented communities in this world – including the LGBTQ+ community; People with Disabilities; and Hispanic and Black communities.Cultural Strategy Through trend analysis, semiotics, experts and digital scanning, we identify and understand the cultures people live in and their influence. All applied to your brand to build engagement, navigate change and drive cultural vibrancy.Brand Strategy Helping build powerful and sustainable brands using a balance of vision, collaboration and precision, across your brand building journey. From brand purpose to audits, positionings, tracking, developing creative platforms and beyond.Communications StrategyFrom finding needs and tensions that intersect with brand truths, early-stage and ‘Big Idea’ exploration, to fast, executional fine-tuning. We get to the ‘why’, identifying, developing and enhancing campaigns that resonate, going on to full quantitative evaluation and tracking.Considered InnovationEmbracing the messiness of innovation through creativity, iteration and debate, we uncover hidden needs, gaps and opportunities. Refining things down, we size and test powerful ideas and concepts that are built on empathy and real human needs, while also making sure they are a fit for your business and brand.

Fiorente Global (fio·rèn·tee gloh-buhl)verbflourishing / to flourish globally; be in a vigorous state: a project in which the research flourished.be at the height of / prime of; participant excellence, project success, an extension of your team.At Fiorente Global, people are at the heart of everything we do. We're a female-owned and led fieldwork agency providing full-service and à la carte support in the US and global markets across the world. Our experienced team spans multiple time zones and brings deep sector expertise across healthcare, consumer, and B2B research.In addition to our global recruiting capabilities across the globe via decades-long partnerships, our in-house recruitment team is supported by career recruiters that includes native Spanish and French Canadian speakers, ensuring inclusive reach and cultural nuance within Canada, U.S. and U.K. Whether you need online, hybrid, or traditional recruitment, we tailor our methodology to meet your timeline, study goals, and respondent profiles.While we strongly believe in the human-touch element during the recruiting process, to combat research fraud and help ensure the best possible (real!) respondents for each and every session, for added value on the back-end, our clients can benefit from our AI-powered analytics tools. When working with our team you will have access to AI-tools to assist in enhancing analysis, summarizing interviews, and, ultimately, accelerating the delivery of insights to your clients. We also offer quick-turn access to curated community repositories for a variety of groups, including unacculturated segments, oncology patients, HIV populations, teens, and influencers, enabling faster field starts without compromising quality.No matter where in the world your research takes place, we collaborate closely to understand your objectives and bring them to life through recruitment that reflects real people — not just quotas. We combine transparent communication, strategic consultation from proposal through delivery, and dedicated in-field project managers to ensure consistency and accountability in every market.We believe great recruitment is never one-size-fits-all. That’s why we stay agile — untethered from any single panel, vendor, or method — so every solution feels seamless, even when it's highly customized behind the scenes.Research can be complex. With Fiorente Global, the process won’t be.

SummaryFinch Brands is an insights-driven, real-world brand consultancy and leading provider of online insights communities. Practical – yet provocative – we are champions of purposeful change both inside client businesses and in how they go to the market. With insight at the center and impact always in mind, we serve clients across categories and all along the growth track. Client-side origins and real-world orientationFounded in 1998 by pioneering executives instrumental in the ascent of David’s Bridal and IKEA, we built the firm we wished we’d had when we were in our clients’ shoes – a flexible, innovative and boardroom-ready insights and strategy powerhouse.   This blend of operating and consulting experience remains a key characteristic, as Finch Brands’ leaders come from companies such as Campbell Soup, Kimberly-Clark, Subway, Nielsen BASES, Forrester and C Space. Yet to us, ‘real-world’ is not just team bios, but a way of being – researchers, strategists, designers, we are all businesspeople first. This means a focus on outcomes, effective stakeholder/process management, a high ‘get it’ factor and a culture of collaboration and promises kept. Offerings/differenceFinch Brands’ insights capabilities are broken down into two categories:An innovative approach to insights communities We launched our insights community offering – FinchSight – in 2017 with the goal to solve the pain points across people, process and technology that we felt as former clients of leading insights community providers. Our unique approach combines expert researchers, on-demand access to skilled brand strategists and designers and leading research technology to help you go further, faster.We start with a team-first approach that blends client-centric hustle, research acumen and strategic excellence that honors Finch Brands’ heritage. We then put these expert “drivers” behind the wheel of an industry-leading research technology platform that offers full quant/qual capabilities and the richest native tool suite in the industry.Our flexible work style enables both full-service and blended DIY models, from short-term pop-up communities to multi-year engagements, making FinchSight the perfect choice for firms with large or lean insights teams. Whether you’re looking to solve for issues you’re experiencing with a current community provider or are embarking on launching a community for the first time and want to do it the right way, FinchSight is designed to elevate your insights and increase your impact.Creative and collaborative custom projects We have a full menu of qualitative and quantitative capabilities – and a passion for pushing into new learning styles and methodological territories. On the project side, we specialize in complex, multi-phase, highly visible insights processes designed for maximum impact and engagement.Finch Brands also takes data from static to dynamic with a range of video offerings, motion graphics, and data visualization tools. Given the breadth of our capabilities and client insights socialization needs, clients can access our design services within community or ad hoc engagements, enhancing insights through tools like Journey Mapping, Personas and Executive Deck Design.ClientsWe’re proud generalists – which benefits our clients given how many dots there are to connect in today’s marketplace – with notable depth in consumer goods, retail, health care, financial services and across the B2B landscape.

Human transcription with unparalleled accuracy and faster speed to help our clients get right to what matters, analysis. Qualitative transcribed data delivered in Word or digitally for analysis platforms. We enjoy making transcribing an easy process by providing accurate, cost-effective services with quick turnaround.Regardless of the size of your project, our team of over 700 U.S.-based transcribers, in-house proofreaders and project managers will ensure you are receiving high-quality transcripts on time, every time.All documents are completed by an experienced and detail-oriented transcriber who has years of experience. Transcripts are completed in our self-built platform, TOPS. Once your file is received, it is added to TOPS and the audio content is boosted to its highest capacity.We take the security of your file very seriously. You can rest assured that your recording is in safe hands! Your files will never leave our platform and transcribers do not have the ability to download.As the files are finished, our quality control team of in-house proofreaders will evaluate their work for accuracy and consistency.We offer five different formats, each with their own unique utility.Enhanced Interactive Transcript Service delivers a Word transcript and a video and text experience at a budget-friendly cost. It allows you to easily view and search the text, create clips and grab exact quotes. Enhanced Interactive Transcription allows the respondent to speak for themselves while you gain insight. You can see the nonverbal communication and hear the words.Professional Standard is publishable quality and a perfect fit for our corporate clients. Professional Transcription is the highest level of accuracy available. Transcripts are a word for word account of the speech in the audio file. Utterances are omitted as the standard but can be added on if that better supports the goals of the client. Professional transcription is triple proofed for complete accuracy and will be the best possible account of your audio that can be achieved by our team.Edited Summarized is a concise document focusing on the respondents’ speech. The moderator’s portion of the interview is edited and summarized, while the respondents’ speech is word-for-word, omitting only the nonverbal utterances, filler words and extraneous content. Lower cost and high value, transcribe word-for-word only the parts of the interview that you really need for your project.Notes is our most clear and succinct form, targeted at providing a summarized account of the session. This format is not verbatim but rather captures the main points of the audio. This format offers an excellent alternative to verbatim transcripts as well as in-person note takers, where direct quotes are not required as part of your research.Automated Transcripts are perfect for when you want a transcript fast and very affordable. Automated Transcription could be the right choice for your project. Your project will be delivered with speed, relative accuracy and in a clean and professional format.In addition, we can arrange questions and answers in an easy-to-read Excel sheet, ideal for multiple IDIs or TDIs. If one of our formats is not exactly what you are looking for, no sweat – we are happy to customize a format or template for you! With our add-on services, we are able to create your ideal transcript. Add-on services include, speaker identification, timestamps, coding, captions, translation, audio redaction and video montage.  Turn around time is usually 24-48 hours and is dependent on the length and number of files. If you need RUSH turn-around, no problem we can do that too! FFTranscription – Easy, Fast, Affordable!