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We are innovative specialists:Exceptional B2B moderatingNew product development/pricingProduct concept testing, choice modeling/conjointOne-on-one executive interviews via ZoomOnline focus groupsWe deliver customer insights fast and within tight budgets with a focus on B2B and B2C, international, technical and financial decisions makers, facility and environmental managers, building operations, engineering/contractors/distributors as well as sustainability, smart building technologies in the HVAC industry.Business to business expertsWe have a proven track record of effectively reaching business executives, technology professionals, facility managers, sustainability professionals and environment health and safety managers, medical professionals, c-suite and other executives that can’t be reached through typical panels.We know how to reach businesspeople and how to talk to them...whether video-based, one-on-one interviews, online focus groups, mobile app video ethnography or video-based conjoint/choice modeling...we get results.International scopeNeed an experienced firm that delivers international insights?Studies conducted in 45 countries.Senior executive/c-suite, technical and financial decisions makers, facility and environmental managers, building operations.Mobile ethnography, phone interviews, web-based video interviews, web-surveys and online focus groups.Expert translation of highly technical materials – in the last two years we have implemented surveys in over 20 languages.Extremely Experienced with B2B RespondentsWe have implemented some challenging recruits:Phone app video ethnography - Qatar, Saudi Arabia, India, U.K., USABuyers of industrial mining equipment - UAEVP operations and facility directors for HVAC/fire/lighting/security products – China, Korea, Japan, Australia, Turkey, Brazil, France, Italy, Colombia, Malaysia, South Africa and 9 other countries.IT managers buying cloud services – China and JapanConjoint pricing for networking, security, sustainability studies – USA/EMEADistributors selling $200,000 printers – U.S., U.K., Germany and DenmarkSustainability and environment health and safety decision managers – worldwideEngineers, contractors and distributors for building facility products – 45 countries – (EMEA), Latin America, Europe, North America, APACSeeking industry expertise?We understand the unique needs and attitudes of respondents in vertical industries. We continually interview decision makers in:GovernmentHealth careIndustrial/manufacturingCommercial real estateData centers/technology firmsHigher educationK-12RetailHotel/hospitalityStadiums/airports/transportationPharmaceuticalsSemi-conductorUtilitiesPartial client listMicrosoft, Apple, Disney, Hewlett Packard, Dell, IBM, Sony, Canon, Johnson Controls, FedEx, Cox, Sprint, Qualcomm, Polycom, Cummins Diesel Engines, Adobe and Symantec.You name it, we’ve done it.

Vault Consulting LLC offers full-service custom primary market research to strengthen decision-making for our clients working in associations, health care/medical, B2B, consumer, intellectual property and other categories. Using a consultative approach Vault designs and executes innovative quantitative and qualitative research in the U.S. and globally. We specialize in difficult-to-reach targets, innovative and fresh methodologies and transferring best practices across industries.Vault is the nation’s leading full-service accounting, human resources, and analytics firm for nonprofits and associations. We equip organizations of all types with the financial acumen to thrive, the HR oversight to drive successful and compliant people practices, and the research-based insights to grow.

V&L Research is certified by the American Marketing Association in New York as one of the Top 50 Marketing Research firms in the nation. Our award-winning, full-service marketing research firm offers extensive experience conducting research among multicultural and specialty markets including African Americans, Hispanics/Latinx, Asians, rural, seniors, teens and children. Our on-staff moderators have facilitated hundreds of focus groups and one-on-one interviews with low-to-moderate income consumers and vulnerable populations.More than half of the work performed by V&L Research involves hard-to-reach audiences. We provide the information our clients need to serve their customers more efficiently and profitably. For three decades, we have conducted hundreds of studies for Fortune 500 companies. Approximately one-half of our clients are other national marketing research companies, marketing and advertising agencies and public relations firms that contract V&L to conduct multicultural research. Both principals are experienced African American moderators and bring cultural sensitivity and unique perspectives to share with our clients. V&L has a full staff of multicultural, bilingual professionals.V&L builds your knowledge baseV&L is dedicated to helping clients develop a knowledge base about targeted audiences. We provide our clients with insights on their target populations and actionable solutions that address their needs.Our team is extremely competent and offers expertise in researching key stakeholders, providers and end-users. We have knowledge about issues, opportunities and trends that only seasoned professionals could possess.African American and bilingual moderatorsOur staff moderators conduct studies to solve clients’ problems. We are capable of digging beneath the obvious to uncover the meanings and motivations for participants’ reactions. We're experienced in research for creative development, product development and strategic and marketing plans. Our moderators are experienced in a wide range of research methodologies including traditional focus groups, IDIs, dyads and triads. With experience in nontraditional qualitative techniques such as bulletin-board groups, teleconference/webinar focus groups, digital diaries and ethnographic interviews with video. We can also use an innovative approach of participant avatars for sensitive topics discussions.Languages offeredEnglish, Spanish, Mandarin Chinese and Taiwanese.Minority certificationsGeorgia Minority Supplier Development Council – MBEWomen’s Business Enterprise National Council – WBECity of Atlanta: AABE, FBE, SBEState of Georgia – GDOT – Certified DBE FirmDeKalb County Certified Local Small Business Enterprise (LSBE), Minority Business Enterprise (MBE), Woman Business Enterprise (WBE)Clayton County Certified Local Small Business Enterprise (LSBE), Minority Business Enterprise (MBE), Woman Business Enterprise (WBE)IRB Training Certification to Conduct Research among Human SubjectsTestimonials“My relationship with V&L Research goes back nearly 20 years when I was the V.P. of the African American Markets Group at Ketchum Public Relations in Atlanta. I entrusted them to work with me on a very important project with The Coca-Cola Company that surveyed the perspective of African American citizens and community leaders in Harlem, a very important market for them. It was the Harlem Community Audit. Their professionalism in facilitation, reporting and insights was very valuable to my overall recommendations of public relations programs they could and should implement...”Betsy Hughes, President, BLH Public Relations Project/Client: Coca-Cola“We consider them important partners. We work with both Delphyne and Dydra when a team of moderators are needed and/or when we need African American expertise. Our work has included topics of great sensitivity as well as mainstream products and services. V& L Research handles both with ease. They are quick to build rapport with our clients and those being interviewed.”Susan Spalding – The Pert Group (Formerly)Project/Client: Kraft Foods“As a technical director at a private public health research and evaluation firm that contracts with the Centers for Disease Control and Prevention and other state and federal agencies, it is critical that I provide my clients with the highest quality services. When it comes to focus group recruitment and moderation, particularly with the African American audiences, that desired level of service is delivered by V&L.”Michele Revels, PhD, IFC Macro (Formerly)Project/Client: Centers for Disease Control and Prevention“It was a distinct pleasure working with V&L Research and Consulting Inc. on the Engagement of Minority Communities in Public Awareness project for the U.S. Department of Homeland Security. I would strongly recommend the firm. While executing research strategies, they engaged the respondents and swiftly regrouped under extreme circumstances during the sessions. I have done numerous studies, and I feel that I am proficient at assessing moderators. I admire the firm’s capability to conduct focus groups. Their moderating was instrumental in helping in getting the insights and answers we needed.”Sharon Reed, Project ManagerProject/Client: US Department of Homeland Security

User Research International provides comprehensive research solutions to industry-leading companies.Our capabilities span research, analysis, study recruitment, resource staffing, participant research panel and usability labs.With international reach, we perform both qualitative and quantitative research to elevate customer and user experiences.Complex Domain ExpertiseWith extensive experience in emerging technologies and specialized domains, we offer unique solutions while upholding strict data security protocols. We’re a trusted partner, ensuring compliance with NDAs and SLAs while confidently navigating complex landscapes.End-to-End Research SolutionEnd-to-end research solutions that encompass everything from research design, recruiting/fielding, o analysis and reporting and research consulting as well as researcher staffing.With usability labs and a highly-specialized participant panel, we’re a comprehensive research solution provider.Client-Centric ApproachWe listen attentively to understand each client’s unique needs, collaboratively creating tailored research strategies. We measure our success by the positive impact on our clients’ businesses and celebrate their achievements as integral partners on a journey of discovery and continuous improvement.Long-Term PartnershipsOur long-term partnerships provide consistent support, guidance, and innovative solutions that drive continuous growth and progress. We take pride in celebrating our clients’ accomplishments, knowing that our collaborative efforts have contributed to their ongoing success.Consistent InnovationWe are dedicated to consistent innovation and improvement in our services, products and methodologies, ensuring optimal solutions for our clients and participants.Uncover deeper insights with our unparalleled domain expertise, innovative end-to-end solutions and personalized research strategies.

Untold Research is a woman-owned research organization focused on helping altruistic organizations do more good by crafting data-driven narratives to help inform strategy, illustrate impact and create change. We break the mold of traditional research by thoughtfully measuring and exploring not only people’s thoughts, opinions and behaviors but also the motivations behind them. Through both time-tested and experimental methodologies, we craft custom studies that create space for participants to respond authentically.We work with organizations to help them evaluate, measure and package their impact in ways which attract donors, members and clients. As a full-service, small research firm, we bring unparalleled energy and creativity to each project and can deftly adjust as client needs evolve. Be it a public opinion survey in another country or message testing in your own backyard, Untold Research is uniquely qualified to design, execute, report and package strategic recommendations and findings to help your organization use research to advance your goals.While a more complete list of our experience can be found at Untold Research and Untold Stories, we’ve used online and offline approaches to conduct surveys, focus groups and in-depth interviews to customize studies and reach our clients’ goals. A few examples include:Audience analysis to help identify new donors, supporters or members.Member satisfaction and strategy studies to understand membership is being used and valued.Compensation and benefits studies, thus providing benchmarking services to members.Message testing to ensure the language used in a campaign, program or publication resonates with the target audience.Analyze existing research to reveal new insights or package findings in a digestible format.Public opinion research to evaluate awareness, knowledge, behaviors and attitudes toward specific policies, programs and issues.Research with niche audiences to explore nuanced thoughts and experiences.We love tackling new problems and working in partnership with clients to customize research studies to arm them with accurate, relevant data in order to inform more strategic decision making. See our features in USA Today and CEO Weekly!

U&I Collaboration is a business development and products research technology company specializing in front-end development of consumer-desired products and services. Purpose-built technologies and diagnostic tools are part of the integrated approach that produces deep, market-based understanding of consumers and the products they really want. With this strategic information, optimal product spaces are quickly and precisely defined with product development time and evaluation costs reduced by 50% or more. Since 1999, this comprehensive process has led to more than 500 successful product launches. That’s why we say, “It works every time!” U&I: proprietary methods, refined technologies, comprehensive understanding, original thinking, unparalleled results. We generate success.

Marketing research services provider, TyHann Market Research specializes in online survey programming, sample acquisition, data collection and superior reporting tools. The dedication we put into the programming and data-checking process ensures data is accurate and the highest quality. We believe that an excellent reputation, knowledge of the industry and consistent client service have been the keys to our success in the online market research industry. TyHann Market Research is committed to providing superior service at an affordable price on each and every project. Contact us today!

At TRC, we take great pride in our reputation for providing our clients with consistent, high-quality insights. This comes from experience, yes, but also from our innovative approach to the problem and our collaboration across teams (analytics, day-to-day researchers and senior level executives).We’re able to deliver our clients a fresh, unique perspective because we’re fully committed to gaining and giving ongoing knowledge through long-term partnerships and academic relationships.We serve many industries. Our clients range from Fortune 500 companies to medium-sized businesses poised to grow. Our expertise reaches industries such as health care, fintech, banking, pharma, medical devices, insurance, consumer packaged goods, business-to-business and technology.White Paper and Case Study LibraryCheckout our White Paper Library to find lots of helpful information on a variety of research topics and research solutions, as well as a wide range of case studies demonstrating how we helped our clients.TRC BlogYes, we are research lovers and can't stop thinking about it. That's why we have our TRC Blog as an outlet for our team's everyday ruminations and ponderings. It hosts a plethora of articles, tying research to our everyday lives and vice versa.Data SecurityTRC Insights holds two of the most rigorous independent validations of data security available to a market research firm: HITRUST CSF Certification and a SOC 2 audit.Together, they give our Fortune 500, healthcare, fintech, pharma, CPG, and utility clients verified assurance that their respondent data, study designs, and competitive intelligence are protected by best-in-class controls.https://trcmarketresearch.com/data-security/

Who We AreTouchstone Research is a trusted global leader in market research, delivering cutting-edge consumer insights through a diverse range of services. With over 35 years of experience, we specialize in addressing complex business challenges, uncovering market opportunities and driving strategic growth. Our innovative research programs and custom methodologies empower brands to make data-driven decisions with confidence.We act as an extension of your team, offering tailored solutions, seamless collaboration and unparalleled expertise. Whether you're seeking qualitative depth, quantitative rigor or the latest in AI-driven tools, Touchstone delivers the insights you need to succeed.What We OfferOur comprehensive services are designed to meet your unique objectives, with full-service and flex-service options tailored to your budget:Quantitative Surveys – Actionable insights from robust data collection and analysis.Qualitative Research – In-depth exploration through IDIs, UX testing, Focus Groups, Discussion Boards, Diary Studies, and more.Online Panels and Insight Communities – Agile, ongoing research platforms for continuous insights.UX Research – Optimize user experiences with cutting-edge usability testing and journey mapping.Participant Recruitment – Rigorous, in-house fieldwork and recruitment services to ensure top-quality respondents.Innovation-Driven ToolsWe bring unparalleled precision and security to your research through proprietary tools:Secure Content Testing (SCT): Advanced watermarking technology ensures robust protection for sensitive content, from media to product concepts.Dial Tester: Real-time feedback for content, allowing you to identify key moments and refine with confidence.AI-Driven InnovationAt Touchstone, we embrace the transformative power of AI to revolutionize market research. Our AI-powered solutions enhance efficiency, scalability, and the depth of insights.Conversational AI Surveys – Chat-based surveys that mimic natural conversations, combining qualitative and quantitative research.Augmented Sampling – AI fills data gaps seamlessly, enabling faster studies and hard-to-reach demographic coverage.Our ExpertiseOur team of 40+ expert researchers offers unparalleled industry and audience expertise.Industries ServedMedia and EntertainmentTechnologyYouth and FamilyUXEducationConsumer Packaged Goods (CPG)Sports, Wellness and FitnessToys and GamingFood, Beverage and RestaurantRetail and ApparelHealthcareSpecialized AudiencesChildren, Teens, and Gen ZCreators and InfluencersMulticultural AudiencesB2B ProfessionalsProprietary PanelPolls COPPA-certified Youth and Family Research PanelGlobal audiences via a worldwide partner networkWhy Choose Touchstone?Unmatched Data Quality: Multi-layered quality control systems certified by industry leaders, including Imperium and Sentry.Best-in-Class Data Security: SOC 2 Type 2 compliance, CPRA and GDPR adherence and active participation in the Data Privacy Framework.Global Reach: Research coverage in over 60 markets, powered by local expertise and a seamless global network.Our LocationsHeadquartered in New Haven, Connecticut, Touchstone Research has teams across the U.S., including Los Angeles, Austin, Denver, Chicago and Florida, with strategic partnerships spanning the globe.Let’s Redefine Insights TogetherTouchstone Research is more than a research firm; we are your partner in navigating complex markets and driving meaningful results. With an unwavering commitment to excellence, innovation and collaboration, we deliver insights that empower your brand to stay ahead of the curve.

Think Group is an Austin-born company created in 2007. We are a full-service market research firm with our in-house team of experienced recruiters.  Think Group is uniquely qualified to manage marketing research projects from design through reporting for both qualitative and quantitative studies anywhere in the U.S. Our staff has decades of experience in full-service research and provides insightful and actionable findings that help clients grow brands.We can incorporate and tailor any setup for your focus groups in our spacious, state-of-the-art focus group rooms with large viewing rooms with comfortable tiered seating, including separate client and participant entrances. We also recruit nationwide and host and manage your overall project in multiple cities online or in person.

Focus Groups, IDIs and Hybrid methodologies in-person or virtual. The Research Group has an established reputation for integrity and creativity! MBE Certified.The Research Group’s breadth of category experience, perpetual learning practices and creative, customized approaches are industry trademarks. Loyal clients rely on our ability to be agile and challenge the status quo. Engaged in moving knowledge forward in the healthcare, consumer and government contracting industries, our researchers bring the most current intelligence to every project.In-Person Focus Groups, Listening Sessions and RoundtablesIn-Depth InterviewsEthnographiesUX Customer and Patient JourneysGallery EvaluationsAd LabsDigital/Online/Virtual ExpertiseFocus Groups and In-Depth InterviewsBulletin Board/JournalsWeb Usability EvaluationsMobile Diaries / JournalsSocial Media MiningOnline PanelsMobile Application EvaluationsSecondary ResearchTrend Identification AnalysisCompetitive Category IntelligenceData MiningOnline SurveysMall / Event InterceptsTelephone SurveysThe Research Group is extremely proud that world-renowned health care institutions, government agencies, CPG and pharma companies value our contributions to their work.Barbara Gassaway, Founder of The Research Group, is one of the nation’s leaders in market research. Among other accolades, Barbara is a contributing author to Journal of Market Research, RIVA Trainer, recognized as One of Maryland’s Top 25 Businesswomen, Capitol Region and State of Maryland Top 100 MBE and former Vice Chair, Board of Directors, Y of Central Maryland and identified by the Market Research Bulletin as one of the 20 Researchers You Need to Know. Her stellar leadership skills, remarkable insight and unrelenting stamina drive the mission of The Research Group. Barbara was appointed to Maryland’s Department of Health by former Governor of Maryland, Larry Hogan.

The Martec Group is a full-service global market research and consulting firm celebrating 40 years of market research excellence. Martec provides business-to-business and business-to-consumer research solutions supported by a range of qualitative and quantitative intelligence offerings to suit your strategic needs. Martec offices are located in Chicago, Detroit, Frankfurt and Shanghai. From these global offices, Martec supports a vast array of industries, technologies and markets including: Healthcare/Life Sciences, Automotive/Transportation, Chemicals, Building Construction, CPG, Advanced Technologies, Private Equity, Financial Services, Franchising and Food/Nutrition.