Find the Right MR Partner

In today’s challenging marketplace, we at Customer Lifecycle help organizations do more with less.We are a global research-based consultancy working with B2B and B2C companies to plan and conduct research to accurately identify and measure requirements for customer acquisition, satisfaction and loyalty, share of wallet growth and retention at every stage of the relationship and to deploy and integrate customer requirements for performance into the processes and internal performance metrics of the organization. Each stage in the customer life cycle – acquisition, service, growth, retention – has its own unique challenges and solutions to address specific business issues, and CLC is well versed to address a variety of challenges faced by organizations today. With reach to about 3 million individuals in 130+ countries, we conduct strategic qualitative and quantitative research in multiple localized languages on a worldwide basis, specializing in advanced analytic techniques. We help companies avoid costly mistakes by focusing on thorough front-end planning, meticulous research execution and action implementation at the back end.While we are expert in VOC research and consulting around the customer life cycle, we also have deep quantitative expertise in market/customer segmentation, choice modeling like DCM and conjoint and price elasticity. Our diverse and talented qualitative team works both in-person and remotely to conduct focus groups, in-depth interviews, bulletin boards and online communities. We help companies avoid costly mistakes by focusing on thorough front-end planning, meticulous research execution, insightful analysis and reporting and in-depth deployment and action implementation at the back end. We help clients integrate customer requirements for performance into the processes and internal performance metrics of the organization. Outcomes are rigorous and balanced customer-focused performance metrics, improved financial results and a superior total customer experience.

Currant Fielding is comprised of experts in B2B! Our fully-profiled database of phone-touch-only respondents covers 55 countries globally. We have the highest-level protection of PII, reliable and diverse targeting and native language interviewers. Our industry experience includes 1800+ international studies including global trackers. We maintain regular business with Fortune 1000, 500 and 100 companies. We specialize in IT, finance, health care, advertising/marketing, transportation, logistics, government and hard-to-reach audiences. Your B2B research key.

Curion specializes in delivering impactful insights to the world’s top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data-driven product insights, sensory expertise, and state-of-the-art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary XP Xperience Performance platform, connecting brands to consumers at every step.An innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world’s leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products.

At Culture Wise Insights, we specialize in recruiting hard-to-reach focus groups, ensuring that your organization gains authentic and actionable insights. Our expertise spans the healthcare and B2B sectors, where we connect you with diverse and specialized audiences including consumers, patients, healthcare professionals (HCPs), and business professionals.In the healthcare sector, we excel in recruiting patients with rare diseases, healthcare professionals, physicians, and pharmacists with unique certifications. We also focus on reaching Hispanic-speaking patients with rare ailments, providing a vital link to this often-underrepresented community. Additionally, our experience extends to engaging high-net-worth individuals, ensuring comprehensive insights from all socio-economic backgrounds.Our services, such as In-language Qualitative Interviewing and Recruiting Multicultural Audiences, guarantee that you hear genuine voices from varied communities. Our Moderation for Multicultural Audiences fosters respectful and inclusive discussions, essential for obtaining true insights.Through our Translation and Transcription services, we dismantle cultural and language barriers, ensuring your message resonates with your target audience. At Wise Culture Insights, we are committed to equity, providing deep and meaningful insights from hard-to-reach and marginalized communities, driving impactful change for your organization.What we offerQualitative research services:Recruiting hard-to-reach audiencesRecruiting unacculturated audiencesIn-language InterviewingIn-language ModerationTranslations and TranscriptionQuantitative research services:Translations (in-depth interviewing, focus groups, questionnaires, surveys, mobile journeying, virtual training and presentations, video calls)Transcription (qualitative research transcription, business transcription, legal transcription, academic transcription)

The best conversational research available, authentic insights rooted in an ethnographic approachOur qualitative research approaches get you the most authentic consumer and voter insights available. Some of the world’s leading organizations, from the AARP to the Metropolitan Museum, have entrusted us with their research.Example: An environmental organization had what they thought was an easy ask: How can we convince farmers to use 10% less of toxic weed killers? It turns out that farmers already do everything they can to minimize the amount they use – because of the high cost of this product. Calls to “use less” won’t work, but many are very open to going fully organic—a pleasant surprise for our client.Example: Conventional wisdom was that Appalachians are blindly loyal to coal, but our research finds that people in the region are economically pragmatic and open-minded about new development and industries that will bring in the money and resources to make life sustainable there.We use a number of different conversational approaches to get the insights you need, depending on the audience, topic and context.Ethnographic (community visit) researchThis method involves visiting communities and talking to your audience where they live, work and play, often recruiting people on the spot, resulting in authentic conversations with people who would never be heard from in other research methods.Our diverse team has decades of experience engaging people in communities around the country. We are highly trained, great at striking up genuine rapport, and passionate about hearing people’s unfiltered thoughts. Most of our interviews are video recorded so you can meet your audience and hear their views directly.We are known for our ability to reach the most challenging audiences to discuss the most difficult topics. Even on a topic as sensitive and controversial as sex work, we were able to engage people in multiple regions, across demographic groups, in deeply thoughtful conversations on the topic.Ethnographic research can also include conversations in settings like retail spaces where customers are interacting with products.Mini Focus Groups (Table Talk)Our Table Talk sessions (3-5 participants) strike the perfect balance, letting us see conversational dynamics on a topic, but also creating a more natural and comfortable setting than larger, traditional groups - also allowing for more groups for your budget.One-on-one InterviewsNatural, semi-structured interviewing, rooted in our cognitive science expertise.TalkBack TestingThis unique conversational approach is like the kids’ game of telephone, letting researchers observe how messages are heard and picked up. You know what your materials are trying to say - find out how/whether they’re understood.

CRG Global Inc. – 34+ Years of Smarter, Faster, Stronger Market ResearchCRG Global has been redefining what research can do—leveraging expert talent, smart methodology and advanced tools to deliver reliable, actionable insights. Our network of Test America Studios operates state-of-the-art testing in 14 high-traffic U.S. markets, including Los Angeles, New Jersey, Miami, Chicago and Dallas.Research Expertise and Advanced CapabilitiesData Collection: Agile solutions using advanced mobile and in-person tools. We specialize in central location testing, home use testing, mobile research, hybrid qual/quant/online research.Test Studios: State-of-the-art facilities in high-traffic U.S. locations via our Test America division are equipped with test kitchens, fragrance sensory rooms, laundry labs and CLT group rooms, enabling in-person product testing and immersive research.Advanced Technology: Our tools include the mobile testing, eye-tracking equipment, qualitative IDI software and a fleet of 400+ tablets and laptops.Project Management: Experienced teams provide hands-on support and real-time field monitoring.Data Processing and Analysis: From cleaning to visualization, our analysts deliver insights that drive action.Product Procurement and Distribution: Nationwide sourcing and fulfillment managed from our warehouse.Quality Assurance: Our proprietary Confidata QA (CQA) system ensures real-time data integrity and participant verification. CRG’s Edge: Predictive Intelligence and Cultural ForesightWhat sets CRG apart is our innovative approach to research—driven by cutting-edge methodologies and powered by predictive intelligence. Through our specialized division, CSS-PI, we leverage a proprietary prediction market platform that reimagines how brands evaluate ideas, trends and innovation potential. At the core of CSS-PI is HUUNU, a gamified system that taps into the “wisdom of crowds.” Participants bet virtual currency on how others will respond—not just their own opinions—minimizing bias and delivering foresight with up to 90% accuracy. CSS-PI supports two key applications:HUUNU Futures: Predicts the timing, trajectory and impact of emerging trends to help brands stay ahead.HUUNU Foresight: Assesses early-stage concepts, optimizing features, messaging and product lineups pre-launch.Beyond numbers, CSS-PI captures the why behind the what—participants justify their predictions, providing rich qualitative context alongside validated quantitative insight. This dual-layer approach makes it a powerful tool for innovation, brand strategy and go-to-market planning.Complementing this is the CSS Content Creator Community—a vetted network of 7.3 million+ creators across 100+ global markets. As trendsetters and cultural insiders, they participate in qualitative interviews, foresight surveys and co-creation sprints, helping brands identify white space, shape narratives and stay culturally relevant. By integrating insight from content creators, consumers, AI and predictive analytics, CRG delivers a 360° view of the future. This enables brands to shift from reactive to proactive, from insight to foresight and from data to confident decision-making.Your Research Partner, Committed to ExcellenceWhy choose CRG? Our team of senior market research consultants works as an extension of your team, fully invested in your success. From project design through execution and delivery, quality is our top priority.CRG is an industry leader in quantitative research, with deep expertise in product testing, study design and insight generation. We specialize in tackling complex projects—whether it’s identifying niche Consumer or B2B targets, managing in-home usage tests (IHUTs) or executing longitudinal studies with precision and efficiency.Our robust U.S. online panel, with nearly 500,000 high-quality respondents, is primarily recruited through mall and gateway locations, resulting in high engagement. Our response and participation rates—especially for task-based studies—consistently exceed industry standards.In qualitative research, we deliver the same level of excellence across both in-person and online formats. From hard-to-reach recruitment and focus group moderation to leveraging virtual platforms for remote execution, our team is committed to delivering impactful insights through thoughtful design and flawless execution.In today’s fast-moving consumer landscape, CRG is a strategic partner—equipping brands with the clarity, confidence and foresight needed to lead in innovation and outperform the competition.

CRC Research is the premier market research agency in Canada. With 10 focus group rooms across our facilities in Toronto, Vancouver and Montreal, we are the largest supplier of facilities, bilingual recruitment and moderation, project management and qualitative research field services in Canada. We conduct sensory studies and usability tests across our network of facilities and work together with our partners to penetrate smaller markets throughout the country. Our healthcare, consumer and B2B capabilities are widely used by national and international consultancies who wish to conduct research in Canada. Our facilities are thoughtfully configured and generously apportioned spaces featuring stylish amenities and dedicated focus group suites, each with its own respondent waiting room, viewing room and private client lounge.  Designed with your versatile research needs in mind, CRC offers flexible room rental for focus groups, interviews, taste tests, usability studies, training sessions and workshops. Following a rigorous certification process, Health Canada has awarded CRC Research with a Non-Therapeutic Research on Cannabis (NTRC) License. This licensing enables CRC to conduct a wide range of sensory evaluations of cannabis products at all 3 of our Canadian facilities.  With our national panel of segmented cannabis consumers, CRC can meet all your cannabis marketing research needs, including virtual and in-person qualitative research, and the carefully controlled execution of onsite sensory tests.   All onsite testing of cannabis is conducted in strict compliance with Health Canada’s stringent protocols.

We are a unique blend of expert consultants across the fields of market research, evaluation and learning and strategy and facilitation.From working with nonprofits to research messaging related to their cause to modeling membership pricing for a museum, testing messages for a public health campaign via in-depth interviews and focus groups, assessing the health needs of a community through a representative survey and so much more, Corona shines light on the answers an organization needs to discover new ways to look toward the future.Clients have included the World Wildlife Fund (WWF), Snowsport Industries America, Big Brothers Big Sisters and countless city, county and state agencies. We have conducted more than 1,600 engagements in our 25+ years. Ninety-six percent of our clients would "definitely recommend" Corona Insights based on our most recent anonymous client survey.

Connecticut Connection's sole focus is on qualitative research in Connecticut.   We recruit respondents for both online qualitative research and face-to-face focus groups for studies throughout the state.  Connecticut Connection has a mirrored focus group facility in Glastonbury, Ct that is centrally located close to the intersections of I-91 and I-84.  Our staff will secure, host and record other venues in the state.   Connecticut Connection has an established record of supporting qualitative research to thousands of major brands and research consultants for over 40 years.

Connected Research & Consulting LLC was formed by Marcie Berenson, a seasoned global medical market research field expert who invented the road map for excellence in health care through leader recruitment services. Our hands-on, consultative approach allows us to custom-craft the best solutions for your projects. Specializing in lower-incidence groups. Senior personnel lead your projects, which equals highly invested respondents and the best outcomes. Known and recommended for our consistently outstanding results. Supported methodologies include telephone, online and webcam IDIs, on-site ethnographies, bulletin boards and traditional facility in-depth interviews. Our specialty is recruitment and field services/management of global thought leader projects.

Confide Research is an independently owned, full-service participant recruiting firm dedicated to connecting brands organizations and researchers with real people who provide meaningful, thoughtful insights. We believe the perspectives of everyday consumers play an important role in shaping the products, services and industries that impact daily life.Our extensive internal database includes a diverse network of participants from across the United States and internationally. Participants vary in age, ethnicity, background, lifestyle and beliefs, allowing us to recruit authentic voices that reflect a wide range of experiences and viewpoints. At Confide Research, we focus on finding engaged, articulate participants who can provide honest and valuable feedback.We provide end-to-end support throughout every stage of the research process, making recruitment seamless and efficient for our clients. From the initial consultation to project completion, our team works closely with clients to ensure each study is executed successfully and professionally. We offer complimentary project estimates and competitive pricing tailored to each project’s unique needs.Confide Research specializes in multiple qualitative research methodologies, including in-person and virtual focus groups, in-depth interviews and ethnographic studies. Our team manages all aspects of participant recruitment and screening, including survey programming, qualification, scheduling and communication with participants.In addition to recruiting, we coordinate logistics between clients, participants and research platforms to ensure a smooth experience for everyone involved. Once a project is complete, we handle participant incentive payments and any necessary follow-up support.At Confide Research, we are committed to delivering reliable recruiting solutions and high-quality participants who help our clients gain valuable insights and make informed decisions. We look forward to partnering with you on your next market research project.

Confero offers customized customer brand support services, compliance audits, mystery shopping, competitive intelligence, customer satisfaction research such as mobile and web surveys, spot check surveys, marketing promotion support and social medial monitoring. Reports provide accurate, objective feedback to help companies identify competitive opportunities and increase accountability.Results from research are reported real time via a robust web reporting platform. Reporting is technology-driven with digital photos, mobile capabilities and audio recorded telephone calls. Mystery shopping evaluations are offered via onsite visits, online visits or via calls. On the spot rewards increase sales, support in store promotions and motivate front-line employees. Services are available in the U.S. and Canada. Founded in 1986, Confero began as a women-owned business and continues this tradition today. Testimonial from Director of Marketing, Fast Casual restaurant: "The reports have been a revelation on how much work we need to do with the franchisees…hopefully when we are ready to do the next mystery shop, we can make some significant changes and see that reflected in the reports."