Find the Right MR Partner

Delivering Competitive Edge, powered by Humans, Culture and DataFirefish are an award-winning, full-service insight consultancy that combine an instinctive understanding of Human Behavior, a deeply immersive view of Culture, and elegantly clear Data Science to answer our clients’ business and brand questions. Brought together with years of strategy experience, we deliver a fuller, clearer picture that gives you the Competitive Edge you need to succeed. Taking a bespoke approach to all we do, we use AI and technology, augmented by smart humans, to give you cut through faster, with our clarity of thought and advice delivering direction with confidence.We do this for some of the world's biggest brands and businesses from our offices in New York, Los Angeles & London, supported by our hand-picked global partner network.We also regularly partner with our sister agency, The Pineapple Lounge, who specialize in all aspects of next-generation youth and family, around the world.Our Centers of Excellence focus on an intricate understanding of the human experience, bringing it to the heart of decision making, by connecting it to business strategy.Audience Strategy Bringing all aspects of your audiences - potential, existing or lapsed - to the core of your business for all manner of stakeholders. Brought to life in clear and impactful ways that inspire action. We also have a particular expertise in helping clients understand, and better serve, the more underrepresented communities in this world – including the LGBTQ+ community; People with Disabilities; and Hispanic and Black communities.Cultural Strategy Through trend analysis, semiotics, experts and digital scanning, we identify and understand the cultures people live in and their influence. All applied to your brand to build engagement, navigate change and drive cultural vibrancy.Brand Strategy Helping build powerful and sustainable brands using a balance of vision, collaboration and precision, across your brand building journey. From brand purpose to audits, positionings, tracking, developing creative platforms and beyond.Communications StrategyFrom finding needs and tensions that intersect with brand truths, early-stage and ‘Big Idea’ exploration, to fast, executional fine-tuning. We get to the ‘why’, identifying, developing and enhancing campaigns that resonate, going on to full quantitative evaluation and tracking.Considered InnovationEmbracing the messiness of innovation through creativity, iteration and debate, we uncover hidden needs, gaps and opportunities. Refining things down, we size and test powerful ideas and concepts that are built on empathy and real human needs, while also making sure they are a fit for your business and brand.

Fiorente Global (fio·rèn·tee gloh-buhl)verbflourishing / to flourish globally; be in a vigorous state: a project in which the research flourished.be at the height of / prime of; participant excellence, project success, an extension of your team.At Fiorente Global, people are at the heart of everything we do. We're a female-owned and led fieldwork agency providing full-service and à la carte support in the US and global markets across the world. Our experienced team spans multiple time zones and brings deep sector expertise across healthcare, consumer, and B2B research.In addition to our global recruiting capabilities across the globe via decades-long partnerships, our in-house recruitment team is supported by career recruiters that includes native Spanish and French Canadian speakers, ensuring inclusive reach and cultural nuance within Canada, U.S. and U.K. Whether you need online, hybrid, or traditional recruitment, we tailor our methodology to meet your timeline, study goals, and respondent profiles.While we strongly believe in the human-touch element during the recruiting process, to combat research fraud and help ensure the best possible (real!) respondents for each and every session, for added value on the back-end, our clients can benefit from our AI-powered analytics tools. When working with our team you will have access to AI-tools to assist in enhancing analysis, summarizing interviews, and, ultimately, accelerating the delivery of insights to your clients. We also offer quick-turn access to curated community repositories for a variety of groups, including unacculturated segments, oncology patients, HIV populations, teens, and influencers, enabling faster field starts without compromising quality.No matter where in the world your research takes place, we collaborate closely to understand your objectives and bring them to life through recruitment that reflects real people — not just quotas. We combine transparent communication, strategic consultation from proposal through delivery, and dedicated in-field project managers to ensure consistency and accountability in every market.We believe great recruitment is never one-size-fits-all. That’s why we stay agile — untethered from any single panel, vendor, or method — so every solution feels seamless, even when it's highly customized behind the scenes.Research can be complex. With Fiorente Global, the process won’t be.

SummaryFinch Brands is an insights-driven, real-world brand consultancy and leading provider of online insights communities. Practical – yet provocative – we are champions of purposeful change both inside client businesses and in how they go to the market. With insight at the center and impact always in mind, we serve clients across categories and all along the growth track. Client-side origins and real-world orientationFounded in 1998 by pioneering executives instrumental in the ascent of David’s Bridal and IKEA, we built the firm we wished we’d had when we were in our clients’ shoes – a flexible, innovative and boardroom-ready insights and strategy powerhouse.   This blend of operating and consulting experience remains a key characteristic, as Finch Brands’ leaders come from companies such as Campbell Soup, Kimberly-Clark, Subway, Nielsen BASES, Forrester and C Space. Yet to us, ‘real-world’ is not just team bios, but a way of being – researchers, strategists, designers, we are all businesspeople first. This means a focus on outcomes, effective stakeholder/process management, a high ‘get it’ factor and a culture of collaboration and promises kept. Offerings/differenceFinch Brands’ insights capabilities are broken down into two categories:An innovative approach to insights communities We launched our insights community offering – FinchSight – in 2017 with the goal to solve the pain points across people, process and technology that we felt as former clients of leading insights community providers. Our unique approach combines expert researchers, on-demand access to skilled brand strategists and designers and leading research technology to help you go further, faster.We start with a team-first approach that blends client-centric hustle, research acumen and strategic excellence that honors Finch Brands’ heritage. We then put these expert “drivers” behind the wheel of an industry-leading research technology platform that offers full quant/qual capabilities and the richest native tool suite in the industry.Our flexible work style enables both full-service and blended DIY models, from short-term pop-up communities to multi-year engagements, making FinchSight the perfect choice for firms with large or lean insights teams. Whether you’re looking to solve for issues you’re experiencing with a current community provider or are embarking on launching a community for the first time and want to do it the right way, FinchSight is designed to elevate your insights and increase your impact.Creative and collaborative custom projects We have a full menu of qualitative and quantitative capabilities – and a passion for pushing into new learning styles and methodological territories. On the project side, we specialize in complex, multi-phase, highly visible insights processes designed for maximum impact and engagement.Finch Brands also takes data from static to dynamic with a range of video offerings, motion graphics, and data visualization tools. Given the breadth of our capabilities and client insights socialization needs, clients can access our design services within community or ad hoc engagements, enhancing insights through tools like Journey Mapping, Personas and Executive Deck Design.ClientsWe’re proud generalists – which benefits our clients given how many dots there are to connect in today’s marketplace – with notable depth in consumer goods, retail, health care, financial services and across the B2B landscape.

Human transcription with unparalleled accuracy and faster speed to help our clients get right to what matters, analysis. Qualitative transcribed data delivered in Word or digitally for analysis platforms. We enjoy making transcribing an easy process by providing accurate, cost-effective services with quick turnaround.Regardless of the size of your project, our team of over 700 U.S.-based transcribers, in-house proofreaders and project managers will ensure you are receiving high-quality transcripts on time, every time.All documents are completed by an experienced and detail-oriented transcriber who has years of experience. Transcripts are completed in our self-built platform, TOPS. Once your file is received, it is added to TOPS and the audio content is boosted to its highest capacity.We take the security of your file very seriously. You can rest assured that your recording is in safe hands! Your files will never leave our platform and transcribers do not have the ability to download.As the files are finished, our quality control team of in-house proofreaders will evaluate their work for accuracy and consistency.We offer five different formats, each with their own unique utility.Enhanced Interactive Transcript Service delivers a Word transcript and a video and text experience at a budget-friendly cost. It allows you to easily view and search the text, create clips and grab exact quotes. Enhanced Interactive Transcription allows the respondent to speak for themselves while you gain insight. You can see the nonverbal communication and hear the words.Professional Standard is publishable quality and a perfect fit for our corporate clients. Professional Transcription is the highest level of accuracy available. Transcripts are a word for word account of the speech in the audio file. Utterances are omitted as the standard but can be added on if that better supports the goals of the client. Professional transcription is triple proofed for complete accuracy and will be the best possible account of your audio that can be achieved by our team.Edited Summarized is a concise document focusing on the respondents’ speech. The moderator’s portion of the interview is edited and summarized, while the respondents’ speech is word-for-word, omitting only the nonverbal utterances, filler words and extraneous content. Lower cost and high value, transcribe word-for-word only the parts of the interview that you really need for your project.Notes is our most clear and succinct form, targeted at providing a summarized account of the session. This format is not verbatim but rather captures the main points of the audio. This format offers an excellent alternative to verbatim transcripts as well as in-person note takers, where direct quotes are not required as part of your research.Automated Transcripts are perfect for when you want a transcript fast and very affordable. Automated Transcription could be the right choice for your project. Your project will be delivered with speed, relative accuracy and in a clean and professional format.In addition, we can arrange questions and answers in an easy-to-read Excel sheet, ideal for multiple IDIs or TDIs. If one of our formats is not exactly what you are looking for, no sweat – we are happy to customize a format or template for you! With our add-on services, we are able to create your ideal transcript. Add-on services include, speaker identification, timestamps, coding, captions, translation, audio redaction and video montage.  Turn around time is usually 24-48 hours and is dependent on the length and number of files. If you need RUSH turn-around, no problem we can do that too! FFTranscription – Easy, Fast, Affordable!

FFIND is an independent global data collection company with a vast multi-industry expertise and leadership in public opinion studies.We provide CATI and CAWI fieldwork services, with venues located in Frankfurt (Germany), Palermo (Italy) and London (UK). At FFIND, we take advantage of our extensive global network of native proficiency interviewers: the CATI@home. Our interviewers conduct over a million multi-industry interviews worldwide every year in over 35 different languages.We further enhance these methodologies with the innovative approach of Social Sampling, utilizing social media platforms to recruit respondents for both B2C and B2B studies, even when the incidence rate is very low. Additionally, we’re leading the way in XR (Extended Reality) interview technology with Rexee, our innovative tool that leverages XR to create fully immersive and interactive research experiences, bringing respondents closer to real-world decision-making environments.

Fathom: The Highest Quality Text Analytics for Market Research and Customer InsightsFathom is an intuitive, human guided and AI-powered text analytics platform built specifically for researchers who need high-quality, rigorous analysis of open-ended survey data and customer feedback at scale.Trusted by leading agencies and top brands, Fathom reduces open-ended analysis time by over 85% while delivering unmatched nuance, detail and accuracy in thematic coding and sentiment analysis.Why Choose Fathom for Thematic Coding and Text Analytics?Fathom brings the rigor of structured data analysis to unstructured text, making it easy to generate, apply and refine thematic codes with precision.Human-in-the-Loop AI – Fathom combines advanced AI with expert human oversight, ensuring superior accuracy, nuance and reliability.Context-Adaptive Code Frames– Your research goals define the analysis. Stay in control with customizable code frames that align with your study’s unique context.Streamline Analysis and Reporting – Surface key themes and generate AI-assisted summaries, reducing manual effort and accelerating time to insight.Intuitive and Delightful to Use – Fathom puts ease of use at the center of its design, making high-quality text analysis intuitive, efficient and truly enjoyable.Seamless Data Import and Export – Ingest data from any source and export coded data files in CSV or SPSS.Global Scale – Fathom supports 136+ languages, with new ones added regularly.Powerful, Intuitive Analytics for Market ResearchFathom goes beyond thematic coding—it provides strategic analytics that drive meaningful insights:Interactive Visualization - Move seamlessly between nested themes and raw responsesSegment and Compare – Analyze open-ends by demographic or closed-ended variables.Statistical Rigor– Automatically surface statistically significant signals within your open-ended data.Streamline Insights – Generate insights and summaries based on rigorously coded data, making it faster to synthesize key takeaways with confidence .Sentiment Analysis – Measure positive, negative and neutral sentiment at scale with accuracy.Use CasesFathom supports market research and customer insights teams tackling bespoke or tracking data with open-ends, from hyper local to the most global and at any scales:Market Research – Accelerate time-to-insight on market studies, concept testing and segmentation studies.Customer Insights – Analyze NPS, CSAT and VOC feedback to uncover what truly drives satisfaction and loyalty.Bespoke and Tracking Research – Whether you need custom code frames for a one-time study or consistent coding for longitudinal tracking, Fathom delivers.Public Opinion and Polling – Process large-scale open-ended responses on complex issues quickly and accurately.Message and Content Testing – Measure resonance and refine messaging with detailed thematic coding and sentiment insights.Enterprise-Grade Security and ComplianceFathom is built for researchers who handle sensitive data.SOC 2 Certified – Adhering to the highest security and privacy standards.Best-in-Class Data Protection – Ensuring compliance with GDPR, CCPA and other global data security regulations.Ready to transform how you analyze open-ended data?Fathom empowers research teams to move faster, dig deeper and deliver more impactful insights—all without compromising quality.

Face2Face Research is a woman-owned full-service market research company, specializing in consumer qualitative recruiting. With over 30 years of experience in the market research industry, Face2Face is the ideal choice for your recruiting needs. With an extensive national database of vetted consumers, Face2Face can recruit for online as well as in-person research. Face2Face provides a wide range of services to fit your recruiting and research needs.Executive Recruiting – Nationwide recruiting for Focus Groups, IDIs, IHUTs and In-Home Interviewing. On average, our recruitment-to-show rate is 95% or higher.On-Site Research - An experienced team of interviewers for In-Store, Exit Interviews, Product Testing, Customer Satisfaction Surveys or any other needs.Full-Service – We offer Moderation, Online Focus Group and IDI Hosting, Tech Support, Incentive Handling, Project Management and more.B2B Capabilities – We have a growing B2B database to assist in recruiting even the most challenging target respondents.Our highly experienced team at Face2Face is ready to assist in making your next project a success!

About ECIEvaluative Criteria, Inc. (ECI) is part of the CRG Global portfolio of companies, a leader in the execution of custom research for innovation, research and brand teams.Over the past 50 years, ECI has demonstrated its dedication to the market research Industry. We have evolved and continue to differentiate ourselves by:Staffing experienced industry professionals committed to research method development and best practice execution.Developing full-service market research capabilities using systematic quality controls and communication.Our custom and agile solutions are designed to answer your business questions and provide actionable results.Continually reinvesting in technologies and infrastructure to ensure that we provide our clients with state-of-the-art facilities and research capabilities.Our entire staff, including project management and operations, are based in the U.S.ECI philosophyECI strives to understand your category and competitive landscape concurrent with your immediate and long-term business issues and where your brand is now and where you want it to be in the future. Utilizing collaborative thought leadership and a highly communicative partnership, an inventive and thorough research design is developed to provide the insights needed to drive business strategy.Key guiding principlesSolutions not productsAdaptable to meet needsResults focusedStakeholder drivenIndustry expertiseECI is staffed by experts in industry sectors, who understand the unique business challenges within each category.Specific category expertiseBeauty | beverage/adult beverage | business-to-business | consumer package goods | customer experience | health and personal care | oral care | OTC health care | pet care | restaurant/food service | retailResearch specializationsEach area of expertise is led by a discipline leader, who ensures that best practices are integrated and that the strategic output is customized to meet corporate and stakeholder needs.Innovation: Idea and concept screening | product testing | sensory/guidance testing | early trier research | legal claims validations | claims effectivenessMarket landscape: Market structure | segmentation | brand health | customer experienceBrand positioning: Customer disposition | brand affinity | brand discriminationMarketing/communications: Brand/ad tracking | communications evaluations | digital copy and ad testingShopper/trade: Path-to-purchase | packaging and shelf designs/merchandising | pricing strategies | mystery shoppingTarget audiences ECI has broad experience interviewing specialized audiences, including the ability to target low incidence samples. Examples of target audiencesAffluents | Hispanics | multicultural consumers | mature/seniors | Gen Z and Millennials | luxury shoppers | salon experts | dentists/MDs

EurekaFacts is a full-service research and analysis firm that delivers the information needed to shape strategy and tactics, identify opportunities, monitor progress and reduce risk.  From its headquarters in Rockville, Maryland, EurekaFacts has served a wide range of prestigious clients since 2003.  The firm centers its efforts on delivering insights and data to help leaders shape a better, healthier and safer world.Its research infrastructure includes a proprietary consumer panel, recruitment specialists, a research call center, focus group and interview moderating, leading survey design specialists, a usability testing cognitive lab, a powerful analytical workbench, and a wide international network of fielding affiliates. The firm is staffed by a team of PhD-level senior methodologists and analysts, has its own IRB, and is certified to the international quality standard for market, opinion and social research (ISO 20252).Our Services:Market Research: We conduct custom market research studies to help clients understand market trends, consumer preferences and competitive landscapes. This invaluable information guides business strategies and product development.Recruitment and Access Panel Management: We have a robust proprietary consumer panel and conduct custom recruitment to meet your needs. Our panel allows us to customize any audience recruitment to meet the unique needs of our clients. We specialize in hard-to-reach populations. We can also build and maintain customer panels for our clients.Surveys and Data Collection: We design, administer, and analyze surveys to gather critical information from target audiences, employees or stakeholders, ensuring clients have access to the data they need to make informed choices.Bilingual Call Center. Our Research Communications Center conducts data collection via CATI, digital modes and mail surveys. We also offer survey helpdesk functions.User Experience (UX) Research: Our UX research services assist organizations in optimizing the usability and desirability of their products and services by studying user behaviors, preferences and pain points.Social and Behavioral Research: We delve into the intricacies of human behavior and societal dynamics, enabling clients to address pressing social issues, policy development and behavior change initiatives.Data Analytics: EurekaFacts employs advanced data analytics and modeling techniques to transform raw data into actionable insights, providing clients with the tools to make data-driven decisions.Strategic Consulting: Our team of experts collaborates closely with clients to develop comprehensive research strategies, turning insights into actionable plans for success.Qualitative Research: Through in-depth interviews, focus groups and ethnographic studies, we explore the nuanced aspects of human behavior and thought, providing qualitative insights that inform strategy.Quantitative Research: Our quantitative research methods involve data collection and analysis using statistical techniques to identify trends, patterns and relationships in large datasets.Cultural Competence and Inclusivity Research: We help organizations understand and address diversity, equity, and inclusion challenges by conducting research to foster culturally competent and inclusive environments.Health and Medical Research: EurekaFacts conducts research in the health care sector, providing insights into patient experiences, healthcare systems, and public health initiatives.Custom Research Solutions: We tailor our research services to meet the unique needs of each client, ensuring that our approach aligns perfectly with their goals and objectives.Quality and Privacy Assurances: We are ISO 20252 certified, and an Insights Association Data Privacy Framework Services Program participant. We have a multilingual IRB and FWA for rigorous and government–funded research. Our secure environment protects sensitive information and is HIPAA compliant. Our cognitive/UX labs uphold the highest standard of security and privacy. EurekaFacts is dedicated to serving clients across the public and private sectors, including government agencies, non-profit organizations, health care providers, educational institutions and businesses of all sizes. Our commitment to excellence, ethical research practices, and innovative methodologies ensures that our clients receive the knowledge and insights they need to thrive in an ever-evolving world. With EurekaFacts, you can trust that we'll help you unlock the knowledge you need to achieve your goals and make a positive impact.

Ethos Market Research is your partner in navigating complex markets with precision and insight. As a premier Canadian-based firm, we specialize in delivering actionable market research that empowers organizations to thrive. Our expertise spans Canada, the U.S., Europe, and Oceania, providing a deep understanding of the diverse ethnic communities that shape these markets.Quantitative Research for Informed DecisionsWe offer robust CATI/online interviews, in-person surveys, and exit interviews that provide the hard data you need to make informed decisions. Our mystery shopping services offer a unique perspective on customer experiences, ensuring you understand the nuances of your market.Uncovering Consumer Motivations with Qualitative ResearchWe specialize in recruiting, conducting focus groups, and central location testing (CLTs) that dig deep into consumer motivations. Our research uncovers the 'why' behind consumer choices, offering insights that go beyond numbers.Specialty Services for Deeper Market InsightsEthos stands out with advanced techniques such as eye tracking and automotive car clinics, which give you a clear view of consumer engagement with your products. Our Hispanic market panel offers targeted insights into this significant demographic, enabling you to tailor your strategies effectively.Connecting with Diverse Audiences through Ethnic Community InsightsOur unparalleled online ethnic panels deliver precise ethnographic insights, allowing you to connect with diverse audiences in meaningful ways. Whether you’re looking to understand cultural nuances or consumer behaviors, our insights are tailored to help you engage with your target markets.Bridging Cultures with Expert Translation ServicesWe provide comprehensive language solutions through our team of expert interpreters and translators, ensuring that your message resonates across cultural and linguistic boundaries.Innovative Approach with Real-Time ResultsAt Ethos Market Research, our approach merges cutting-edge technology with scientific rigor, delivering real-time results that drive success. With a passionate and diverse team across Canada and the U.S., we are committed to providing the data and insights that fuel your growth and competitive edge. Let us help you achieve your business objectives with precision and clarity.

Escalent is an award-winning advisory firm that believes stronger relationships build stronger brands, so we help clients understand human and market behaviors to thrive amid disruption and navigate business transformation. Escalent acquired C Space and Hall & Partners in 2023.Clients and industriesAs catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We work with ~400 blue chip brands across a wide variety of industries, including automotive and mobility, consumer goods and retail, energy, financial services, health and life sciences, technology, telecommunications and travel and tourism.Solutions and expertiseWe provide consulting and advisory services from insights through implementation. Our data analytics and counsel help our clients solve issues related to markets, brands, campaign performance, products, customers, business analytics, sales and relationships. Our expertise includes primary, secondary and syndicated research, embedded teams, user experience research, online communities, behavioral science, innovation through co-creation, design thinking and an inclusive research practice.PeopleEscalent’s success is driven by extraordinary people across the globe. We guide our clients with strong points of view across brand building, customer experience, product innovation and business transformation. We don’t just deliver data. We transform data and insights into a profound understanding of what drives human beings and markets. And we work side-by-side with our clients as an extension of their team to move insights along the entire business continuum to streamline processes and accelerate productivity.CertificationsEscalent maintains rigorous vigilance on the ever-changing global regulatory landscape. Our dedicated compliance team oversees adherence to MRS Fair Data principles, GDPR, CCPA and other relevant regulations to ensure our projects are run properly. Because we work for clients across many sensitive industries, we use a rigorous and well-tested information security program to ensure the confidentiality, availability and integrity of our systems. Organizations within Escalent Group (Escalent, C Space, and Hall & Partners) family provide assurance of this integrity through annual SOC2 Type II auditing, third-party external penetration testing, as well as TISAX and ISO27001certification.LocationsEscalent is headquartered in Livonia, Mich., with offices across the U.S. and in Australia, Canada, China, India, Ireland, the Philippines, Singapore, South Africa, UAE and the U.K.WebsiteVisit escalent.co to see how we are helping shape the brands that are reshaping the world.

ENOS has developed a unique methodology that challenges traditional panel models by focusing on two interdependent pillars: Panelist Appreciation and Precision Targeting.🏆 The ENOS Panelist Compensation AdvantageOur approach focuses on treating the healthcare professional (HCP) fairly and respecting their time, which results in a highly motivated and high-quality panel for your research:Immediate Cash Payment: We are unique in offering immediate compensation via cash methods (PayPal, Venmo and Check) upon completion of a study. This immediacy is a major difference-maker, moving us beyond points or gift cards common with other providers.Compensation for Termination: We are the only panel provider that compensates panelists for being screened out ("terminated") after spending time answering qualification questions. This simple act acknowledges their effort and prevents attrition.🎯 Quality-Driven TargetingThe second major difference is our commitment to precise sampling, which is crucial for maximizing your budget and the HCP's time:Reduced Attrition: The number one reason for panelist dissatisfaction is spending time on surveys they don't qualify for. We strictly enforce targeted sampling rules to increase the odds of qualification.Zero "Over-Sampling": We only sample to the precise specialty required. For instance, we will not sample to all Medical Oncologists if the target is Hem Oncs, nor will we use general NPPAs to find Psych NPPAs. This precision ensures less respondent fatigue and higher data quality.✨ The Results: Quality and EngagementThe panel's positive response to this process is evident in our data and organic growth:Panelist Referrals: Our panelists consistently advocate for ENOS on message boards, citing our respect and value for their time. This positive reputation results in a strong flow of referrals from existing members—good panelists referring other high-quality colleagues.High Reliability: Our engagement metrics are excellent:We return less than 1% removals from active studies.Our qualitative recruits show up and deliver fantastic results over 99% of the time.The combined effect of fair compensation and precise targeting is a highly responsive, low-attrition and high-quality panel that translates directly into better results for your market research.