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FFIND is an independent global data collection company with a vast multi-industry expertise and leadership in public opinion studies.We provide CATI and CAWI fieldwork services, with venues located in Frankfurt (Germany), Palermo (Italy) and London (UK). At FFIND, we take advantage of our extensive global network of native proficiency interviewers: the CATI@home. Our interviewers conduct over a million multi-industry interviews worldwide every year in over 35 different languages.We further enhance these methodologies with the innovative approach of Social Sampling, utilizing social media platforms to recruit respondents for both B2C and B2B studies, even when the incidence rate is very low. Additionally, we’re leading the way in XR (Extended Reality) interview technology with Rexee, our innovative tool that leverages XR to create fully immersive and interactive research experiences, bringing respondents closer to real-world decision-making environments.

Fathom: The Highest Quality Text Analytics for Market Research and Customer InsightsFathom is an intuitive, human guided and AI-powered text analytics platform built specifically for researchers who need high-quality, rigorous analysis of open-ended survey data and customer feedback at scale.Trusted by leading agencies and top brands, Fathom reduces open-ended analysis time by over 85% while delivering unmatched nuance, detail and accuracy in thematic coding and sentiment analysis.Why Choose Fathom for Thematic Coding and Text Analytics?Fathom brings the rigor of structured data analysis to unstructured text, making it easy to generate, apply and refine thematic codes with precision.Human-in-the-Loop AI – Fathom combines advanced AI with expert human oversight, ensuring superior accuracy, nuance and reliability.Context-Adaptive Code Frames– Your research goals define the analysis. Stay in control with customizable code frames that align with your study’s unique context.Streamline Analysis and Reporting – Surface key themes and generate AI-assisted summaries, reducing manual effort and accelerating time to insight.Intuitive and Delightful to Use – Fathom puts ease of use at the center of its design, making high-quality text analysis intuitive, efficient and truly enjoyable.Seamless Data Import and Export – Ingest data from any source and export coded data files in CSV or SPSS.Global Scale – Fathom supports 136+ languages, with new ones added regularly.Powerful, Intuitive Analytics for Market ResearchFathom goes beyond thematic coding—it provides strategic analytics that drive meaningful insights:Interactive Visualization - Move seamlessly between nested themes and raw responsesSegment and Compare – Analyze open-ends by demographic or closed-ended variables.Statistical Rigor– Automatically surface statistically significant signals within your open-ended data.Streamline Insights – Generate insights and summaries based on rigorously coded data, making it faster to synthesize key takeaways with confidence .Sentiment Analysis – Measure positive, negative and neutral sentiment at scale with accuracy.Use CasesFathom supports market research and customer insights teams tackling bespoke or tracking data with open-ends, from hyper local to the most global and at any scales:Market Research – Accelerate time-to-insight on market studies, concept testing and segmentation studies.Customer Insights – Analyze NPS, CSAT and VOC feedback to uncover what truly drives satisfaction and loyalty.Bespoke and Tracking Research – Whether you need custom code frames for a one-time study or consistent coding for longitudinal tracking, Fathom delivers.Public Opinion and Polling – Process large-scale open-ended responses on complex issues quickly and accurately.Message and Content Testing – Measure resonance and refine messaging with detailed thematic coding and sentiment insights.Enterprise-Grade Security and ComplianceFathom is built for researchers who handle sensitive data.SOC 2 Certified – Adhering to the highest security and privacy standards.Best-in-Class Data Protection – Ensuring compliance with GDPR, CCPA and other global data security regulations.Ready to transform how you analyze open-ended data?Fathom empowers research teams to move faster, dig deeper and deliver more impactful insights—all without compromising quality.

Face2Face Research is a woman-owned full-service market research company, specializing in consumer qualitative recruiting. With over 30 years of experience in the market research industry, Face2Face is the ideal choice for your recruiting needs. With an extensive national database of vetted consumers, Face2Face can recruit for online as well as in-person research. Face2Face provides a wide range of services to fit your recruiting and research needs.Executive Recruiting – Nationwide recruiting for Focus Groups, IDIs, IHUTs and In-Home Interviewing. On average, our recruitment-to-show rate is 95% or higher.On-Site Research - An experienced team of interviewers for In-Store, Exit Interviews, Product Testing, Customer Satisfaction Surveys or any other needs.Full-Service – We offer Moderation, Online Focus Group and IDI Hosting, Tech Support, Incentive Handling, Project Management and more.B2B Capabilities – We have a growing B2B database to assist in recruiting even the most challenging target respondents.Our highly experienced team at Face2Face is ready to assist in making your next project a success!

About ECIEvaluative Criteria, Inc. (ECI) is part of the CRG Global portfolio of companies, a leader in the execution of custom research for innovation, research and brand teams.Over the past 50 years, ECI has demonstrated its dedication to the market research Industry. We have evolved and continue to differentiate ourselves by:Staffing experienced industry professionals committed to research method development and best practice execution.Developing full-service market research capabilities using systematic quality controls and communication.Our custom and agile solutions are designed to answer your business questions and provide actionable results.Continually reinvesting in technologies and infrastructure to ensure that we provide our clients with state-of-the-art facilities and research capabilities.Our entire staff, including project management and operations, are based in the U.S.ECI philosophyECI strives to understand your category and competitive landscape concurrent with your immediate and long-term business issues and where your brand is now and where you want it to be in the future. Utilizing collaborative thought leadership and a highly communicative partnership, an inventive and thorough research design is developed to provide the insights needed to drive business strategy.Key guiding principlesSolutions not productsAdaptable to meet needsResults focusedStakeholder drivenIndustry expertiseECI is staffed by experts in industry sectors, who understand the unique business challenges within each category.Specific category expertiseBeauty | beverage/adult beverage | business-to-business | consumer package goods | customer experience | health and personal care | oral care | OTC health care | pet care | restaurant/food service | retailResearch specializationsEach area of expertise is led by a discipline leader, who ensures that best practices are integrated and that the strategic output is customized to meet corporate and stakeholder needs.Innovation: Idea and concept screening | product testing | sensory/guidance testing | early trier research | legal claims validations | claims effectivenessMarket landscape: Market structure | segmentation | brand health | customer experienceBrand positioning: Customer disposition | brand affinity | brand discriminationMarketing/communications: Brand/ad tracking | communications evaluations | digital copy and ad testingShopper/trade: Path-to-purchase | packaging and shelf designs/merchandising | pricing strategies | mystery shoppingTarget audiences ECI has broad experience interviewing specialized audiences, including the ability to target low incidence samples. Examples of target audiencesAffluents | Hispanics | multicultural consumers | mature/seniors | Gen Z and Millennials | luxury shoppers | salon experts | dentists/MDs

EurekaFacts is a full-service research and analysis firm that delivers the information needed to shape strategy and tactics, identify opportunities, monitor progress and reduce risk.  From its headquarters in Rockville, Maryland, EurekaFacts has served a wide range of prestigious clients since 2003.  The firm centers its efforts on delivering insights and data to help leaders shape a better, healthier and safer world.Its research infrastructure includes a proprietary consumer panel, recruitment specialists, a research call center, focus group and interview moderating, leading survey design specialists, a usability testing cognitive lab, a powerful analytical workbench, and a wide international network of fielding affiliates. The firm is staffed by a team of PhD-level senior methodologists and analysts, has its own IRB, and is certified to the international quality standard for market, opinion and social research (ISO 20252).Our Services:Market Research: We conduct custom market research studies to help clients understand market trends, consumer preferences and competitive landscapes. This invaluable information guides business strategies and product development.Recruitment and Access Panel Management: We have a robust proprietary consumer panel and conduct custom recruitment to meet your needs. Our panel allows us to customize any audience recruitment to meet the unique needs of our clients. We specialize in hard-to-reach populations. We can also build and maintain customer panels for our clients.Surveys and Data Collection: We design, administer, and analyze surveys to gather critical information from target audiences, employees or stakeholders, ensuring clients have access to the data they need to make informed choices.Bilingual Call Center. Our Research Communications Center conducts data collection via CATI, digital modes and mail surveys. We also offer survey helpdesk functions.User Experience (UX) Research: Our UX research services assist organizations in optimizing the usability and desirability of their products and services by studying user behaviors, preferences and pain points.Social and Behavioral Research: We delve into the intricacies of human behavior and societal dynamics, enabling clients to address pressing social issues, policy development and behavior change initiatives.Data Analytics: EurekaFacts employs advanced data analytics and modeling techniques to transform raw data into actionable insights, providing clients with the tools to make data-driven decisions.Strategic Consulting: Our team of experts collaborates closely with clients to develop comprehensive research strategies, turning insights into actionable plans for success.Qualitative Research: Through in-depth interviews, focus groups and ethnographic studies, we explore the nuanced aspects of human behavior and thought, providing qualitative insights that inform strategy.Quantitative Research: Our quantitative research methods involve data collection and analysis using statistical techniques to identify trends, patterns and relationships in large datasets.Cultural Competence and Inclusivity Research: We help organizations understand and address diversity, equity, and inclusion challenges by conducting research to foster culturally competent and inclusive environments.Health and Medical Research: EurekaFacts conducts research in the health care sector, providing insights into patient experiences, healthcare systems, and public health initiatives.Custom Research Solutions: We tailor our research services to meet the unique needs of each client, ensuring that our approach aligns perfectly with their goals and objectives.Quality and Privacy Assurances: We are ISO 20252 certified, and an Insights Association Data Privacy Framework Services Program participant. We have a multilingual IRB and FWA for rigorous and government–funded research. Our secure environment protects sensitive information and is HIPAA compliant. Our cognitive/UX labs uphold the highest standard of security and privacy. EurekaFacts is dedicated to serving clients across the public and private sectors, including government agencies, non-profit organizations, health care providers, educational institutions and businesses of all sizes. Our commitment to excellence, ethical research practices, and innovative methodologies ensures that our clients receive the knowledge and insights they need to thrive in an ever-evolving world. With EurekaFacts, you can trust that we'll help you unlock the knowledge you need to achieve your goals and make a positive impact.

Ethos Market Research is your partner in navigating complex markets with precision and insight. As a premier Canadian-based firm, we specialize in delivering actionable market research that empowers organizations to thrive. Our expertise spans Canada, the U.S., Europe, and Oceania, providing a deep understanding of the diverse ethnic communities that shape these markets.Quantitative Research for Informed DecisionsWe offer robust CATI/online interviews, in-person surveys, and exit interviews that provide the hard data you need to make informed decisions. Our mystery shopping services offer a unique perspective on customer experiences, ensuring you understand the nuances of your market.Uncovering Consumer Motivations with Qualitative ResearchWe specialize in recruiting, conducting focus groups, and central location testing (CLTs) that dig deep into consumer motivations. Our research uncovers the 'why' behind consumer choices, offering insights that go beyond numbers.Specialty Services for Deeper Market InsightsEthos stands out with advanced techniques such as eye tracking and automotive car clinics, which give you a clear view of consumer engagement with your products. Our Hispanic market panel offers targeted insights into this significant demographic, enabling you to tailor your strategies effectively.Connecting with Diverse Audiences through Ethnic Community InsightsOur unparalleled online ethnic panels deliver precise ethnographic insights, allowing you to connect with diverse audiences in meaningful ways. Whether you’re looking to understand cultural nuances or consumer behaviors, our insights are tailored to help you engage with your target markets.Bridging Cultures with Expert Translation ServicesWe provide comprehensive language solutions through our team of expert interpreters and translators, ensuring that your message resonates across cultural and linguistic boundaries.Innovative Approach with Real-Time ResultsAt Ethos Market Research, our approach merges cutting-edge technology with scientific rigor, delivering real-time results that drive success. With a passionate and diverse team across Canada and the U.S., we are committed to providing the data and insights that fuel your growth and competitive edge. Let us help you achieve your business objectives with precision and clarity.

Escalent is an award-winning advisory firm that believes stronger relationships build stronger brands, so we help clients understand human and market behaviors to thrive amid disruption and navigate business transformation. Escalent acquired C Space and Hall & Partners in 2023.Clients and industriesAs catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We work with ~400 blue chip brands across a wide variety of industries, including automotive and mobility, consumer goods and retail, energy, financial services, health and life sciences, technology, telecommunications and travel and tourism.Solutions and expertiseWe provide consulting and advisory services from insights through implementation. Our data analytics and counsel help our clients solve issues related to markets, brands, campaign performance, products, customers, business analytics, sales and relationships. Our expertise includes primary, secondary and syndicated research, embedded teams, user experience research, online communities, behavioral science, innovation through co-creation, design thinking and an inclusive research practice.PeopleEscalent’s success is driven by extraordinary people across the globe. We guide our clients with strong points of view across brand building, customer experience, product innovation and business transformation. We don’t just deliver data. We transform data and insights into a profound understanding of what drives human beings and markets. And we work side-by-side with our clients as an extension of their team to move insights along the entire business continuum to streamline processes and accelerate productivity.CertificationsEscalent maintains rigorous vigilance on the ever-changing global regulatory landscape. Our dedicated compliance team oversees adherence to MRS Fair Data principles, GDPR, CCPA and other relevant regulations to ensure our projects are run properly. Because we work for clients across many sensitive industries, we use a rigorous and well-tested information security program to ensure the confidentiality, availability and integrity of our systems. Organizations within Escalent Group (Escalent, C Space, and Hall & Partners) family provide assurance of this integrity through annual SOC2 Type II auditing, third-party external penetration testing, as well as TISAX and ISO27001certification.LocationsEscalent is headquartered in Livonia, Mich., with offices across the U.S. and in Australia, Canada, China, India, Ireland, the Philippines, Singapore, South Africa, UAE and the U.K.WebsiteVisit escalent.co to see how we are helping shape the brands that are reshaping the world.

ENOS has developed a unique methodology that challenges traditional panel models by focusing on two interdependent pillars: Panelist Appreciation and Precision Targeting.🏆 The ENOS Panelist Compensation AdvantageOur approach focuses on treating the healthcare professional (HCP) fairly and respecting their time, which results in a highly motivated and high-quality panel for your research:Immediate Cash Payment: We are unique in offering immediate compensation via cash methods (PayPal, Venmo and Check) upon completion of a study. This immediacy is a major difference-maker, moving us beyond points or gift cards common with other providers.Compensation for Termination: We are the only panel provider that compensates panelists for being screened out ("terminated") after spending time answering qualification questions. This simple act acknowledges their effort and prevents attrition.🎯 Quality-Driven TargetingThe second major difference is our commitment to precise sampling, which is crucial for maximizing your budget and the HCP's time:Reduced Attrition: The number one reason for panelist dissatisfaction is spending time on surveys they don't qualify for. We strictly enforce targeted sampling rules to increase the odds of qualification.Zero "Over-Sampling": We only sample to the precise specialty required. For instance, we will not sample to all Medical Oncologists if the target is Hem Oncs, nor will we use general NPPAs to find Psych NPPAs. This precision ensures less respondent fatigue and higher data quality.✨ The Results: Quality and EngagementThe panel's positive response to this process is evident in our data and organic growth:Panelist Referrals: Our panelists consistently advocate for ENOS on message boards, citing our respect and value for their time. This positive reputation results in a strong flow of referrals from existing members—good panelists referring other high-quality colleagues.High Reliability: Our engagement metrics are excellent:We return less than 1% removals from active studies.Our qualitative recruits show up and deliver fantastic results over 99% of the time.The combined effect of fair compensation and precise targeting is a highly responsive, low-attrition and high-quality panel that translates directly into better results for your market research.

Our PerspectiveWe help our clients create more distinctive brands, remarkable products, compelling communications, attractive packaging, engaged customers employees or constituents, responsible business practices, and a more human face.We work directly with marketers of the world’s leading brands, products and services; the creative, marketing, branding, design and digital agencies that serve these marketers; political consulting firms; and fellow researchers from around the world.We align with your interests to help you achieve your goals, beginning with an understanding of the marketing and business objectives underlying the research. We see research in its strategic role, even when we’re exploring tactics.We recognize that every consumer, shopper, employee or voter are human beings shaped by their identity (or identities), the myriad other roles they play in life, and the culture and multiple sub-cultures in which they grew up and live now. We appreciate that people are driven by a range of hopes, wants, needs and fears, and people can be complicated and inconsistent, often unaware of the deeper reasons they want what they want or do what they do, especially in times of uncertainty.We treat everyone—our partners, our clients, our vendors, our participants—with dignity and respect. We strive to maintain the highest degree of integrity for everyone involved and to be conscientious about the social and environmental impact of the work we do.Our ExperienceFounded by Marc Engel over 15 years ago, Engel Research Partners has conducted over 2,000 focus groups, interviews, ethnographies, shop-alongs, coffee-klatches, quantitative and ideation/innovation work – in-person and online – speaking with thousands of people of all ages and walks of life.Prior to starting Engel Research Partners, Marc worked for Harris Interactive and Alexa Internet as an e-commerce analyst and was a partner with B/R/S Group, a boutique research agency. He began his research career on the quant side from 1988-1991, before diverging to law and comedy in the 90s, then migrating to qualitative in 2001.Marc Engel may be the only marketing researcher whose path to research includes both law and comedy, two seemingly divergent worlds that shape and complement his work. His legal training (Member of the California Bar, graduate of the UCLA School of Law) provides the discipline for constructing persuasive arguments, drawing evidence-based conclusions, and using precise language. Writing and performing comedy (standup, sketch and improv in L.A.) helps him connect with others, uncover unique perspectives and insights, and be simpatico with his clients and their creative work.Marc developed Out of Focus Groups®, a proprietary approach to insight-generation, co-creation and ideation, based on applied improvisation that empowers you and your team to address your marketing challenges in novel ways. Marc extends this approach with fellow researcher-partner-actor Pascal Patenaude on a solution called, Blocks + Clay™ to help clients build and shape their brands, products, marketing, communications and corporate culture – and solve their marketing and communications challenges.With empathy at the heart of everything he does, Marc is adept at making people of all ages, backgrounds and situations comfortable sharing their feelings and opinions—whether talking with C-suite executives, swing voters, new moms, medical professionals, trade professionals, or just about anybody else.Our ExpertiseWe work a wide range of verticals, including food and beverage, health and wellness, consumer packaged goods, beauty, technology, sports and entertainment, retail, hospitality, automotive, professional services, consumer electronics, financial services, politics and nonprofit on:• Brand image/positioning/expansion• New product development/enhancement• Concept testing• Packaging design/redesign• Advertising, PR, marketing campaigns• Category/white-space exploration• Corporate reputation/social responsibility/crisis management• Naming/taglines/logos• Use of retail spaceOur expertise is enabling all kinds of participants to share their opinions; conducting conversations whether they be straightforward, sensitive or complex; and making such of the barrage of information presented. We extract insights, develop our own perspectives, distill our findings, and share them with our clients to help them make better, more informed decisions for their products and brands. We bring creativity and discipline to every project, whether it involves moderating, interviewing, facilitating or just research strategy, making for a rewarding and sustained partnership to enhance your business.

Engage In Depth is a boutique market research firm specializing in nationwide recruiting and field management. Recruiting expertise includes consumers, medical professionals and patients, high-level executives, IT professionals, B2B, teens/tweens. Our extensive database can target the most precise respondents in single or multiple markets at facilities, online or other venues. With over 40 years of combined experience, Engage's field management division is comprised of seasoned professionals who have formed strategic relationships with national facilities. Our team can locate the best facility/location, based on client demographics and specifications. Hands-on project management and meticulous attention to detail have allowed us to provide unsurpassed quality and service. Specialties include recruiting and implementation of focus groups/IDIs, ethnographies, qual/quant hybrid, shop-alongs, eye-tracking, usability testing, music tests, mock juries, online communities, WebEx, bulletin boards, phone interviews and field management.

Empower is a woman-owned, award-winning translation and localization agency - exclusively for marketing research. Since 1997, we have been working with the biggest research enterprises in the world to empower truly local insights. We’re certified to ISO9001, ISO27001 and ISO17100 and are company members of Insights Association, the Market Research Society and the BHBIA (U.K. health care/medpharma intelligence association). Most importantly, our passion for global research goes far beyond ‘just translation’…How can we empower your research? ‘Send a message’ today for a free quote from our friendly team of experts. Our servicesOver 30 years, we have developed a suite of services beyond ‘just translation’ that matches pace with evolving technology.We have hand-recruited a network of specialists around the world to deliver these services for any market and any methodology to a exceptional standards, including health care and medpharma.Global quant.:Translation of written materials - surveys, OE response verbatim, discussion guides, stimuli, reporting and moreLink checks for online surveysExpert formatting for any platformAdverse event reportingIn-language codingIn-language data quality checks (pre- or mid-fieldwork)Social media listeningand moreGlobal qual.:Transcription of audiovisual materials (focus groups, in-depth interviews, voxpops and more)Multilingual moderationSimultaneous and consecutive interpreting (SimTrans)In-language content analysisParticipant chaperoningand more Empower: A mark of qualityWe are known for our high-quality language services. We could say it’s just because our team is made up of world-leading experts in insight localization… but it’s also much more than that. We are passionate about the quality of global insight and have honed our unique production processes over decades to be some of the most rigorous in the business.Our cutting-edge application of AIWe use Enhanced Selection™ and best-in-breed technology to apply AI only where it improves your research outcomes. We’ll always advise you on the best translation workflow for your research, including to help meet deadlines and budgets.Making your life easierOperational excellence is at the heart of what we do at Empower. From file transfer to client review management and reducing email traffic, we are obsessed with finding ways to bring ease and speed to your multilingual research operations.Keeping your data safeWe adhere to strict protocols for data handling and keep you informed of data privacy laws around the world. We are also certified to Cyber Essentials (U.K.) and ISO27001 (Information Management).Global coverageWe’re headquarted in Britain and our specialist project management teams span the U.S. and South America, EMEA and APAC. We’d love to hear from you. Take the leap today with Empower - ‘Send a message’ at the top right of this page to see how our expert team could transform your research!

Empirico Research is a global market research outsourcing and data collection firm. It has capabilities to carry out quantitative interviews using CATI and online methodologies. Our 1.8M+B2B proprietary database and 7.3M+B2B and B2C panel respondents is access to every possible respondent type such as HNI, C-suite executives, medical professionals, KOLs across industries. We also help our clients with support services such as survey programming, data processing and tabulations. We take pride in letting you know that Empirico Research is certified for ISO 20252:2019 and ISO 27001:2013.