Education
| December
2004 |
Project Management Graduate Certificate |
| |
Lehigh University, College
of Business & Economics, Bethlehem,
PA
|
| June
2004 |
M.S. in Instructional Design & Development
Lehigh University, College
of Education, Bethlehem, PA
GPA: 3.75
|
| May
2003 |
B.S. in Organizational Communication, Learning & Design
(OCL&D)
Minor: Writing
Ithaca College, Roy H. Park School of
Communications, Ithaca, NY
Major GPA: 3.693
|
Work
Experience
| July 2007 - present |
Independent Instructional Design Consultant |
| |
Say It Digital, LLC. , Easton, PA
|
| |
Provide interactive training and consulting services to small businesses, large companies, and other consulting firms. Manage day to day activities of business, including bookkeeping, marketing, and client relationships. |
| July 2006 - June 2007 |
Electronic Media Producer |
| |
Wolters Kluwer Health/Lippincott, Williams & Wilkins, Philadelphia, PA
|
| |
Acted as liaison to internal publishing groups in determining the best strategy to bring their printed content online. Consulted on instructional design and electronic media best practices. Wrote RFPs, recommended, and managed vendors for outsourced projects. Researched new technologies. Managed budgets and schedules of large projects. |
| July
2005 - July 2006 |
E-learning Consultant |
| |
Johnson
& Johnson's Health Care Systems, Inc., Piscataway,
NJ
|
|
Consulted
with different business partners as subject
matter experts to develop reference materials,
courseware, and certification
programs via e-learning (Flash-based learning
applications and virtual classrooms). Researched
new learning technologies and recommended
approaches
to
enhance the learning process. Led small
to moderate-sized learning and development
project teams. Delivered hands-on training,
seminars, workshops, and 1-on-1 coaching
session for technical topics, as needed.
Measured training results and incorporated
findings to enhance solutions.
Major achievements:
Gold Level Encore achievement award for contracting excellence e-learning course deployed to over 300 employees.
Redesigned HR Intranet site.
Partnered with HR Directors in creating an instructor-led workshop on sexual harassment and employment law. Evaluated ten e-learning authoring tools and provided recommendation for purchase.
|
| June
2000 - June 2007 |
Entrepreneur/Web Designer/Project Manager |
| |
Nuevo
Red Design
|
| |
Found
this small interactive multimedia company.
Develop
interactive web sites. Manage the client relationships,
freelance staff, and project cycle. Create
proposals and marketing materials.
|
| June
2004 - June 2005 |
Instructional Designer |
| |
Advance Auto Parts: Retail Academy,Roanoke,
VA
|
| |
Conducted
needs analysis studies and conferred with
Team Members, managers and appropriate
subject matter experts to determine the
company's current training or performance
improvement needs. Conducted goal and task
analysis to better determine performance
criteria. Organized and developed training
manuals, job aids, testing and evaluation
procedures, e-learning courses, and other
educational materials. Selected appropriate
instructional procedures or methods such
as individual training, group instruction,
self study, lectures, demonstrations, simulation
exercises, role play, and computer-based
training. Utilized Human Performance Improvement
and Project Management methodologies.
Major achievements:
Developed
project management process
for company's instructional
design projects.
Created
new hire onboarding and
skills training program.
Tracking level 3 transfer
of skills for new hire's
first 30 days on the job.
Designed
train-the- trainer workshop
for division managers
Designed
and administrated 'community
of practice' site for Retail
Academy
Developed job aids (2
per period) to increase product knowledge
Marketed & branded Retail
Academy curriculum
Training
Magazine's Training
Top 100 list (#54
for 2004 and #55 for 2005)
|
| May
2004 - December 2004 |
Centra Assistant |
| |
Lehigh University,Bethlehem,
PA
|
| |
Assisted
professors when conducting distance education
classes via Centra (virtual
classroom application). Troubleshooted
technical difficulties students and presenter
were
having during each session. Provided instructional
reinforcement or guidance (best practices)
for presenters in using the software.
|
| Sept.
2003 - June 2004 |
Senior Instructional Designer |
| |
Sciencenter, Ithaca, NY
|
| |
Designed
the instructional process and layout for
a NASA E/PO grant funded interactive multimedia
website, part of a 150 sq. foot museum
exhibit (Life of a Star). Worked
closely with a subject matter expert. Developed
and instituted a formative evaluation
throughout every phase. Project managed
all staffing, scheduling, and budgeting
for
year long project. Exhibit will be distributed
on CD or via Web to other museums and science
teachers.
|
| Aug.
2003 - May 2004 |
Graduate Assistant |
| |
Student Activities Office,
Lehigh University, Bethlehem, PA
|
| |
Assisted
Program Coodinator in developing programming
for Lehigh University students during the
day and evening. Created all advertising
materials (newspaper ads, flyers, brochures,
registration packets, news board messages,
updated web site) for events.
Coordinated registration and scheduling
for Miniversity
courses (non-credit). Organized International
Week office decorating team (won
2nd place). Designed Dean of Students softball
uniform logo.
|
| June
2003 - April 2004 |
Trainer |
| |
Gateway Companies, Inc., Wyomissing,
PA
|
| |
Provided instructor-
led training to Gateway clients in the learning
of their computer software and hardware, and
the care of their PCs. Assessed the needs of
all clients,
scheduled all participants,
and organized the training environment.
Provided
a summative evaluation after each training
session. Engaged in the selling of training
products, reaching or exceeding sales goals
each month.
|
| Jan.
2003 - May 2003 |
Computer Clubhouse Coordinator |
| |
Sciencenter, Ithaca, NY
|
| |
Coordinated participants, mentors, educational programming
and computer maintenance of the computer
classroom. Scheduled, organized and presented weekend
workshops to 10-17 year olds that focused
on web design, desktop publishing, and
career skills. Provided
skills that could be implemented during
their schooling and in the workforce,
and for those with limited access to
computers. Created marketing materials (brochure , press
releases, articles, and website ), and presentations for grants. Wrote grants’ progress reports . Wrote
all training and communication material,
and workshop documentation. Updated participant database. Initiated and organized First
Annual Career Weekend. Worked with Cornell
University Athena Team member Dr.
Jim Bell, through NASA E/PO grant,
to create educational Mars exploration
workshops.
|
| April 2002 - May 2003 |
Sales Associate/Keyholder |
| |
Eddie Bauer,
Ithaca
,
NY
|
| |
Provided
customer service, arranged floorsets and
visuals, and strived to reach individual
and store sales goals on a regular basis. Performed opening and closing duties (money-handling, managed associates,
calculated sales goals, etc.) and motivated
co-workers for store contests and donation
campaigns on a needed basis. Honored as Employee of the Month for August 2002 and
October 2002.
|
| June 2001 - Aug. 2001 |
Web Development Intern |
| |
Rodale
Press, Inc., Emmaus, PA Runner's
World magazine
|
| |
Designed
and edited the daily online news for Runner's
World magazine (circulation 500,000).
Redesigned and prepared the web site,
transforming it into a content management
database (Story Server). Voluntarily
project managed for the InternView web
site. Published
one feature article in December 2001
issue.
|
| June 2000 - Jan. 2001 |
Web Designer/Marketing Assistant |
| |
Quantum
Performance Solutions, Bethlehem, PA
|
| |
Helped initiate a company by developing web pages
for www.surveyexpert.com, an online survey wizard. Inspected and critiqued
the web site function daily. Updated
survey database. Participated
in business strategy meetings. Benchmarked competitors.
|
| Jan. 2000 – May 2000 |
Marketing Assistant |
| |
Hangar
Theatre,
Ithaca
,
NY
|
| |
Created publications (fliers, press releases, program,
etc.) for theatre events. Designed
web site. Updated patron database.
|
Teaching Experience
| January 20 - May 13, 2008 |
Adjunct Professor |
| |
Northampton Community College , Bethlehem, PA
|
| |
"Intro to Web Site Design " - 3 credit course in Communications Design program. Taught 2 sections.
Instructor of record.
|
| October 8 - Dec. 20, 2007 |
Adjunct Professor |
| January 10 - March 20, 2008 |
Lehigh Valley College, Center Valley, PA
|
| |
"Digital Media I (Intro to Flash) " - 4 credit course in Visual Communications program.
Instructor of record.
|
| October 27-29, 2006 |
Guest Lecturer |
| |
Ithaca College,
Ithaca
,
NY
|
| |
"Starting your Corporate Career" - 1 credit minicourse in Communications.
Instructor of record.
|
| September 23-25, 2005 |
Guest Lecturer |
| |
Ithaca College,
Ithaca
,
NY
|
| |
"Managing Up: Influencing your Boss & Peers" - 1 credit minicourse in Communications. Instructor of record.
|
Activities
| 2003-2005 |
Kiwanis
International - Lehigh University Circle
K's Kiwanis Advisor
|
| 2002
- 2003 |
Circle K NY
District Editor/Webmaster
|
| 2001-
2002 |
Ithaca
College Circle K Club Editor/ NY District Webmaster |
| 2000
- 2001 |
Co-founder of Ithaca
College Circle K International/VP
|
| |
New York District
Circle
K (Kiwanis) International
|
| |
Developed
extensive informational web site. Created
all district publications including directories,
press releases, and newsletters. Counseled twenty club editors in
New York
State
on their
publications. Sat on elected board
panel for NY District Circle
K. Presented workshops at leadership
conferences, and assisted in events planning
for conventions and banquets. Coordinated
and participated in community service activities,
such as American Cancer Society Yard Sale. Chartered
club with 27 members. |
| 2000-2001 |
Secretary (Fall),
Co-President (Spring), Webmaster
|
| |
Organizational
Communication, Learning and Design Association |
| |
Provided
programming and support for OCL&D students. Organized end-of-the-year
project showcase for department. Liaison
between undergraduate & graduate students
and faculty. |
| |
Resident
Assistant |
| |
Provided
support for residential hall members. Organized
monthly programs and workshops. Attended
leadership training conferences. Acted
as Resident Hall Council advisor. Performed
residential duty and wrote judicial reports
if needed.
|
| |
Director of Academic
Publications
Student
Government Association |
| |
Maintained
association web site. Organized
course and professor evaluation program.
|
| |
Project Manager/Team Leader
OCL&D
Web Team
|
| |
Developed
and designed Park Foundation web site. Managed
all aspects of project, and team members.
|
| |
Editor-in-Chief (Fall 2000)
OCL&D
newsletter The Intercom
|
| 1999-2000 |
LBLC
Hall Council Secretary
Residential
Hall Association |
| |
Provided
programming for residential halls and allowed
residents to voice concerns to our council
to take to the Residential Hall Association
meetings. |
| |
Staff Writer and Online staff member
The
Ithacan,
Ithaca
College
’s
award winning newspaper |
Achievements
| Spring 2001 |
Dynamic
Speaker Award
OCL&D
department awards banquet
|
| Fall
2001 |
J.P.
Brown scholarship recipient
(for
community service & academic achievement)
|
| Spring
2002 |
Kiwanis
First Lady Linda
Cooney scholarship recipient
(for
community service and leadership) |
| July
2003 |
George
H. "Dad" Gray Distinguished District
Editor Award
(Circle
K International) |
| 2004 |
Semi-finalist
in AECT/Pacificorp's Design & Development
award competition |
| 2004 |
Who's
Who in American Colleges & Universities |
| October
2004 |
AECT's
Nova Southeastern Outstanding Practice in
Instructional Design Award |
Skills
| Computer software (PC&Mac): |
| Microsoft Office Suite |
| Adobe Pagemaker |
| Adobe Photoshop |
| Adobe Illustrator |
| Microsoft Visio |
| Microsoft Project 2003 |
| Quark XPress |
| Macromedia Fireworks |
| Macromedia Director |
| Macromedia Flash |
| Macromedia Dreamweaver |
| Macromedia Captivate |
| Macromedia Homesite |
| Bbedit |
|
| Enterprise Learning & HRIS Technologies: |
| WebEx |
| Centra |
| Blackboard |
| LMS
(Docent) |
| PeopleSoft |
| |
| |
| |
|
| Programming
languages: |
| HTML |
| JavaScript & CGI |
| XML/DHTML |
| Lingo (Director) |
| ActionScript (Flash) |
| Cascading
Style Sheets (CSS) |
|
|
Memberships
| Sigma
Iota Epsilon (2002-2003) |
Honorary
and Professional Management Fraternity |
American
Society for Training & Development (ASTD)
|
Valleys
of Virginia chapter Board Member-at-Large
(Jan '05 - May '05)
Mid-NJ chapter member; Communications Director (Mid-NJ ASTD Tech Sig) |
Toastmasters
International
|
JJHCS
Voices Club - Vice President of Education
(2005-2006); Certified ToastMaster (CTM) |
| Project
Management Institute (PMI) |
Southwest
Virginia chapter member; Communications committee
(Sept. 2004 - May 2005) |
| E-learning Guild |
|
Publications
Related
Courses
| Undergraduate: |
Human
Communications in Organizations (events
planning and media), Presentation Support
Media, Organizational Speechwriting & Interviewing,
E-learning, Management in OCL&D (project
management), Computer Applications in Organizations,
Organizational Writing & Publishing,
Advanced Web Programming, Principles of
Computer Science, Interactive Multimedia
Programming (Director), Research and Evaluation,
Communication & Learning Technology,
Professional Writing, Intro to Business,
Management, and Marketing
|
| Graduate: |
Designing
Systems & Messages, Multicultural Issues,
Interactive Multimedia Programming (Flash),
Instructional Design, Interface Design,
Web Development and Resources, Technology-Based
Teaching
,
Research in Education,Training in Corporate
Settings (E-learning and LMS), Project
Management
|
Languages
Six
years of Spanish coursework.
References
Available upon request.
|
| |
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